Is this being investigated? It has been one week and not even a message saying it is being looked into. Other tickets have had a reply, why not this one?
I got excited when I saw your comment Arthur as I thought I had a reply from a mod/dev but no
Coming up on two weeks and still no reply. Lucky for me realms is in Demo mode. I feel like I have been conned out of my money. I bought two copies of the game and a realm so I could play with my son.
The realm bugs and we can't play together, not the end of the world, just post a bug report and wait for a fix. Apparently though a customer does not even get the respect of a reply here. This is some of the worst service I have ever seen and is a completely unacceptable way to treat someone that purchased your products.
David Lynch
REALMS-271
Is this being investigated? It has been one week and not even a message saying it is being looked into. Other tickets have had a reply, why not this one?
I got excited when I saw your comment Arthur as I thought I had a reply from a mod/dev but no
Coming up on two weeks and still no reply. Lucky for me realms is in Demo mode. I feel like I have been conned out of my money. I bought two copies of the game and a realm so I could play with my son.
The realm bugs and we can't play together, not the end of the world, just post a bug report and wait for a fix. Apparently though a customer does not even get the respect of a reply here. This is some of the worst service I have ever seen and is a completely unacceptable way to treat someone that purchased your products.