Lost worlds, skins, texture packs, mash up packs, and coins when upgrading to 1.2.14 on April 5. Frustrating that a 10-year-old has spent his own money, only to lose his purchases. I hope that there will be refunds if the issue can't be resolved!!!
I got notification over 24 hours ago that the issue had SUPPOSEDLY been resolved & it would take a "few hours" for all purchases to be restored. However, NOTHING has been restored. I am beyond frustrated that all of these skins, worlds, coins, etc. that I purchased cannot be used, and it was all just a waste of money. I have tried numerous times to download the legacy skin pack and it is USELESS. I have tried "restore purchases" and even though I'm told that my purchases have been restored, they aren't. I was patient for the first 2 weeks of this, but now I am running out of patience. I cannot be refunded through iTunes because the purchases were from too long ago, so I surely hope that if you can't resolve this problem you will be refunding me in the for, of mine coins so I can restore all of my purchases. It seems as though every few days somebody comes on here and says the problem is resolved and it's still rolling out, but I am starting to wonder if that is actually the case because everybody on here seems to still have the same problems. This problem needs to be fixed, and it needs to be fixed properly. And please, don't say that installing the newest update or "buying" a free skin pack will fix it, unless it is actually going to fix it!!!
Lost worlds, skins, texture packs, mash up packs, and coins when upgrading to 1.2.14 on April 5. Frustrating that a 10-year-old has spent his own money, only to lose his purchases. I hope that there will be refunds if the issue can't be resolved!!!
I got notification over 24 hours ago that the issue had SUPPOSEDLY been resolved & it would take a "few hours" for all purchases to be restored. However, NOTHING has been restored. I am beyond frustrated that all of these skins, worlds, coins, etc. that I purchased cannot be used, and it was all just a waste of money. I have tried numerous times to download the legacy skin pack and it is USELESS. I have tried "restore purchases" and even though I'm told that my purchases have been restored, they aren't. I was patient for the first 2 weeks of this, but now I am running out of patience. I cannot be refunded through iTunes because the purchases were from too long ago, so I surely hope that if you can't resolve this problem you will be refunding me in the for, of mine coins so I can restore all of my purchases. It seems as though every few days somebody comes on here and says the problem is resolved and it's still rolling out, but I am starting to wonder if that is actually the case because everybody on here seems to still have the same problems. This problem needs to be fixed, and it needs to be fixed properly. And please, don't say that installing the newest update or "buying" a free skin pack will fix it, unless it is actually going to fix it!!!