Thank you for your report!
However, this issue is Working as Intended.
The report you have submitted is working as intended: As design.
Please note, that mechanics of the game may change between updates.
Things such as graphics, sounds, world creation, biomes, redstone, villagers, and animals may not work the same in current versions.
We have investigated issue on the same models of Switch with OS version that matches reports from discussion. Unfortunately, We are not being able to reproduce issue on our devices. We will continue our further investigation about the freezes on Nintendo Switch.
In this time can I have a video of the issue? And naming it adequately to your switch model and system version and whether it comes from single player or multiplayer.
This ticket will automatically reopen when you reply.
Manage realm is accessible only for owner of the realm. Member with Operator role can't access manage realm tab. Operator can't block people from accessing the realm.
If it's larger community, consider using Bedrock Dedicated Server that have bigger capacity and have more options to personalize your server.
As you said it just does not happen anymore on your side. Could you confirm that the problem persists for you after creating new world and attempting to reproduce the issue on that freshly created new world?
Issue is not occurring on our realms. We was able to locate pale_garden biome on old realms.
To verify out the possibility that you simply didn't come across pale garden but it exists on your realm. Can you guys confirm that issue persists after using command "/Locate biome pale_garden" ? It's a command that allow you to show coordinates for defined in command biome. Before using command travel to not discovered previously areas and enter it on chat while "cheats" are turned On.
Thank you for your report!
However, this issue is Invalid
This is a technical support issue; this site is for bug reports only. We do not have the resources to provide you with technical support.
Please contact https://aka.ms/Minecraft-Support and refer to this ticket by providing a link.
Thank you for your report!
However, this issue is Invalid
This is a technical support issue; this site is for bug reports only. We do not have the resources to provide you with technical support.
Please contact https://aka.ms/Minecraft-Support and refer to this ticket by providing a link.
Does the problem always occur regardless of the skin you choose?
Also, unfortunately .heic images are not supported on our devices and we can't access your attached media. Can i please for media in .jpg, png or mp4 format?
I have spent more time trying to reproduce your issue, but unfortunately with no success. Seems like one of your world is affected by the issue. Can you please upload the world and i will try to reproduce your issue on your world? You can download world by going to: Realms Tab -> Select designed slot and edit slot settings -> Download world. Upload the downloaded world to ticket.
also last few questions
What was the orginal game mode and difficulty you have created world with?
Have you tried already to turn-off the settings "keep inventory" and re-turn it to wanted "on" state?
This ticket will automatically re-open after reply.
While loggin bug please include the following information to help us understand your problem:
Steps to Reproduce:
1. (Explain what needs to be done for the issue to happen)
2.
3.
Observed Results: (Briefly describe what happens)
Expected Results: (Briefly describe what should happen)
Please also attach any needed commands, add-ons/behavior packs, data packs, resource packs, screenshots, videos, or worlds needed to help reproduce this issue.
As you are saying it's occurring mostly on your world. Can i please for attachment with any needed add-ons/behavior packs, data packs, resource pack and world file. Clearly. Everything that is loaded to your realm to allow me verify your world and combination of addons. If Addons are downloaded from marketplace - please describe them with name of the addon and author of the add-on.
Can you please try to reproduce issue on a realm without any add-ons? And also additionally try with a bucked with water while crouching and standing? I was not able to re-produce issue on my side. It can suggest Add-ons are probably interacting in some way with the axolots or buckets.
![[MCQA] Mateusz Swiecki](../../../data/avatars/users/92869.png)
[MCQA] Mateusz Swiecki
Hi!
Can you please provide information about switch model and software version?
This ticket will automatically reopen when you reply.
Thank you for your report!
However, this issue is Working as Intended.
The report you have submitted is working as intended: As design.
Please note, that mechanics of the game may change between updates.
Things such as graphics, sounds, world creation, biomes, redstone, villagers, and animals may not work the same in current versions.
Full Version History – Snapshot Version History – Feature Requests and Suggestions
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support (Technical Issues) – 📧 Microsoft Support (Account Issues)
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
Hi
We have investigated issue on the same models of Switch with OS version that matches reports from discussion. Unfortunately, We are not being able to reproduce issue on our devices. We will continue our further investigation about the freezes on Nintendo Switch.
In this time can I have a video of the issue? And naming it adequately to your switch model and system version and whether it comes from single player or multiplayer.
This ticket will automatically reopen when you reply.
Hi! Thank for your report!
Manage realm is accessible only for owner of the realm. Member with Operator role can't access manage realm tab. Operator can't block people from accessing the realm.
If it's larger community, consider using Bedrock Dedicated Server that have bigger capacity and have more options to personalize your server.
Closing ticket as - Works as Intended.
Hi! Thank you for report!
As you said it just does not happen anymore on your side. Could you confirm that the problem persists for you after creating new world and attempting to reproduce the issue on that freshly created new world?
Ticket will automatically re-open after reply.
Hi! Thank you for your report
Issue is not occurring on our realms. We was able to locate pale_garden biome on old realms.
To verify out the possibility that you simply didn't come across pale garden but it exists on your realm. Can you guys confirm that issue persists after using command "/Locate biome pale_garden" ? It's a command that allow you to show coordinates for defined in command biome. Before using command travel to not discovered previously areas and enter it on chat while "cheats" are turned On.
Issue will automatically re-open after reply.
Thank you for your report!
However, this issue is Invalid
This is a technical support issue; this site is for bug reports only. We do not have the resources to provide you with technical support.
Please contact https://aka.ms/Minecraft-Support and refer to this ticket by providing a link.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support (Technical Issues) – 📧 Microsoft Support (Account Issues)
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs
Thank you for your report!
However, this issue is Invalid
This is a technical support issue; this site is for bug reports only. We do not have the resources to provide you with technical support.
Please contact https://aka.ms/Minecraft-Support and refer to this ticket by providing a link.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support (Technical Issues) – 📧 Microsoft Support (Account Issues)
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs
Hi! Thank you for report!
Does the problem always occur regardless of the skin you choose?
Also, unfortunately .heic images are not supported on our devices and we can't access your attached media. Can i please for media in .jpg, png or mp4 format?
Ticket will automatically re-open after reply.
Hi! Thank you for reply.
I have spent more time trying to reproduce your issue, but unfortunately with no success. Seems like one of your world is affected by the issue. Can you please upload the world and i will try to reproduce your issue on your world? You can download world by going to: Realms Tab -> Select designed slot and edit slot settings -> Download world. Upload the downloaded world to ticket.
also last few questions
This ticket will automatically re-open after reply.
Thank you for your report!
However, this issue is Invalid
You have posted a feature request or a suggestion. This site is for bug reports only.
For suggestions, please visit - The Minecraft Feedback Site https://feedback.minecraft.net or visit the Minecraft Feedback Discord server https://aka.ms/MinecraftFeedbackDiscord.
While loggin bug please include the following information to help us understand your problem:
Steps to Reproduce:
1. (Explain what needs to be done for the issue to happen)
2.
3.
Observed Results:
(Briefly describe what happens)
Expected Results:
(Briefly describe what should happen)
Please also attach any needed commands, add-ons/behavior packs, data packs, resource packs, screenshots, videos, or worlds needed to help reproduce this issue.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support (Technical Issues) – 📧 Microsoft Support (Account Issues)
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs
Hi! Thank you for report!
As you are saying it's occurring mostly on your world. Can i please for attachment with any needed add-ons/behavior packs, data packs, resource pack and world file. Clearly. Everything that is loaded to your realm to allow me verify your world and combination of addons. If Addons are downloaded from marketplace - please describe them with name of the addon and author of the add-on.
Issue will re-open after response
Hi!
Can you please try to reproduce issue on a realm without any add-ons? And also additionally try with a bucked with water while crouching and standing? I was not able to re-produce issue on my side. It can suggest Add-ons are probably interacting in some way with the axolots or buckets.
Ticket will automatically re-open after reply.