Matt Booth
- MattBoothDev
- mattboothdev
- Europe/Stockholm
- Yes
- No
MCPE-41930I've paid a small fortune in Minecoins to purchase worlds for my son and on a regular basis the worlds that are created refuse to load and display the message in the title. He's 5 and gets pretty distressed because the worlds won't work and I can't figure out why or how to fix it.
Worlds that have not been created from a template work fine. Those are not the worlds he wants to play.
Deleting the app and completely uninstalling everything is the only thing that gets the paid worlds working again. That, however, is not a solution to the problem, and causes more distress since things he's create are obviously deleted.
I
found one other issue on your Jira and the issue was closed prematurely without a solution, which is also another point of frustration.
I've paid a small fortune in Minecoins to purchase worlds for my son and on a regular basis the worlds that are created refuse to load and display the message in the title. He's 5 and gets pretty distressed because the worlds won't work and I can't figure out why or how to fix it.--
Worlds that have not been created from a template work fine. Those are not the worlds he wants to play.--
Deleting the app and completely uninstalling everything is the only thing that gets the paid worlds working again. That, however, is not a solution to the problem, and causes more distress since things he's create are obviously deleted.--
I found one other issue on your Jira and the issue was closed prematurely without a solution, which is also another point of frustration.
Excuse the frustration above. I'm attaching a video of a possible solution in order to help the development or QA team recreate this issue. I cannot accurately recreate the problem, but I can show a possible solution.
In the video, I'm trying to load a paid world. It won't load. If I load another paid world, exit, and then retry the original world, it works.
I've paid a small fortune in Minecoins to purchase worlds for my son and on a regular basis the worlds that are created refuse to load and display the message in the title. He's 5 and gets pretty distressed because the worlds won't work and I can't figure out why or how to fix it.--
Worlds that have not been created from a template work fine. Those are not the worlds he wants to play.--
Deleting the app and completely uninstalling everything is the only thing that gets the paid worlds working again. That, however, is not a solution to the problem, and causes more distress since things he's create are obviously deleted.--
I found one other issue on your Jira and the issue was closed prematurely without a solution, which is also another point of frustration.
Excuse the frustration above.
I'm attaching a video of apossible solution in order to help the development or QA team recreate this issue. I cannot accurately recreatethe problem, but I can show a possible solution.
In the video, I'm trying to load a paid world. It won't load. If I load another paid world, exit, and then retry the original world, it works.
I've paid a small fortune in Minecoins to purchase worlds for my son and on a regular basis the worlds that are created refuse to load and display the message in the title. He's 5 and gets pretty distressed because the worlds won't work and I can't figure out why or how to fix it.--
Worlds that have not been created from a template work fine. Those are not the worlds he wants to play.--
Deleting the app and completely uninstalling everything is the only thing that gets the paid worlds working again. That, however, is not a solution to the problem, and causes more distress since things he's create are obviously deleted.--
I found one other issue on your Jira and the issue was closed prematurely without a solution, which is also another point of frustration.
Excuse the frustration above. A possible solution, in order to help the development or QA team recreate this issue,is to load a paid world. It won't load. If I load another paid world, exit, and then retry the original world, it works.
Re-installing the app is NOT a solution to this problem as you lose all your worlds. I cannot keep backing them up and restoring them every time this happens. I am not always at home when this happens.