I started experiencing this issue yesterday. I migrated my Mojang account 2 months ago. Been playing quite a bit since no problem. Then went to play last night and only gives me the "Play Demo" option. I wrote Mojang customer support including my Transaction ID but no response. I have 3 other accounts that are OK. Kids were able to play last night. This is poor, no way to put it.
Submitted the info you requested. Didn't get a confirmation email or acknowledgement so hope it worked. If I sign in to "www.minecraft.net/" and check some of the links it is not showing I own the game. I've played several times since MS account migration.
Issue is only affecting one account. Other accounts can play normally over LAN. I used to be able to play on LAN after the migration too; did so many times. Since Friday MC Java says "Play Demo" and I can't play.
MC isn't expensive and I am tempted to just buy another copy to solve this. But at this point I have little confidence that the other accounts won't experience this issue. And days go by before it gets fixed. Really disappointed here. What's going on with MC these days? I bought 3 copies MC Dungeons for multiplayer play on the Nintendo switches in the family. Works but constant crashes; it's a well known issue.
Any update on my case? I really would like to play today (Friday). A week has gone by.
I received an auto confirmation email on Tuesday from "Minecraft Help <support@minecrafthelp.zendesk.com>" that the issue is being worked on, but nothing further since.
Got tired a waiting for POOR customer service. If it wasn't for all the time and history I spent with this game I would not have done it, but playing with my family means more to me than $30. I bought another license. It works now, no thanks to Mojang's and MS's. Their response, "you can play MC now? Yeaeeee!".
But this is the last Minecraft game I will be buying though. With this issue and the constant crashes of MC Dungeons, I have no confidence in your products working like they should.
max81122
MCL-16570
I started experiencing this issue yesterday. I migrated my Mojang account 2 months ago. Been playing quite a bit since no problem. Then went to play last night and only gives me the "Play Demo" option. I wrote Mojang customer support including my Transaction ID but no response. I have 3 other accounts that are OK. Kids were able to play last night. This is poor, no way to put it.
launcher_log.txt
Submitted the info you requested. Didn't get a confirmation email or acknowledgement so hope it worked. If I sign in to "www.minecraft.net/" and check some of the links it is not showing I own the game. I've played several times since MS account migration.
Issue is only affecting one account. Other accounts can play normally over LAN. I used to be able to play on LAN after the migration too; did so many times. Since Friday MC Java says "Play Demo" and I can't play.
MC isn't expensive and I am tempted to just buy another copy to solve this. But at this point I have little confidence that the other accounts won't experience this issue. And days go by before it gets fixed. Really disappointed here. What's going on with MC these days? I bought 3 copies MC Dungeons for multiplayer play on the Nintendo switches in the family. Works but constant crashes; it's a well known issue.
Any update on my case? I really would like to play today (Friday). A week has gone by.
I received an auto confirmation email on Tuesday from "Minecraft Help <support@minecrafthelp.zendesk.com>" that the issue is being worked on, but nothing further since.
Got tired a waiting for POOR customer service. If it wasn't for all the time and history I spent with this game I would not have done it, but playing with my family means more to me than $30. I bought another license. It works now, no thanks to Mojang's and MS's. Their response, "you can play MC now? Yeaeeee!".
But this is the last Minecraft game I will be buying though. With this issue and the constant crashes of MC Dungeons, I have no confidence in your products working like they should.