Mike Dillon
- md5
- md5
- America/Los_Angeles
- Yes
- No
MCPE-11330
Hi Mike Dillon on Android and Win10, uninstalling the game and reinstalling Minecraft Pocket Edition will not erase your worlds. I do not have an iOS device to confirm that this is also true under iOS. I have pinged one of our other mods who does have iOS devices and asked her to comment on your issue.
Hi again Mike Dillon, Luis was just a bit too quick to resolve the issue. On Android and Win10 devices beta testing of a new version 0.13.0 has just started so we are flooded we new issues and trying to keep on top of things.
I've reopened your ticket and I am still awaiting a response. It is possible that the update issue has something to do with the beta testing of 0.13 but I doubt this since beta testing is not available on iOS at the moment.
In the mean time, if you have a file explorer on your iDevice, you can copy the contents of the minecraftWorlds folder, uninstall, reinstall and replace the minecraftWorlds folder and all your worlds will be safe. I'm just not sure if the uninstall erases minecraftWorlds on iOS (that's what I'm waiting for confirmation on).
Mike Dillon, in iOS, the minecraftWorlds folder is located at Apps/com.mojang.minecraftpe/Documents/games/com.mojang
Per Kalina at StackExchange. I don't expect this has changed.
I'll resolve this ticket as Done for now, but comment again if you still cannot install 0.12.3 after the uninstall.
Thanks @rplatham!
Luis Robles: I didn't say anything about 0.13.x. I'm not sure why this issue is invalid. As far as I can tell, 0.12.3 was released less than two weeks ago and is the current version in the iOS App Store.
My apologies if I'm not familiar with the upcoming Minecraft PE release schedule, but are you suggesting I wait to update my kids' app until 0.13.x? If it still won't update, will this issue be valid then?
Max: It's an iPad Mini 2.
I'm not sure why the update is failing, but I think it's going to be difficult to determine the root cause of that issue. I mainly want to determine whether the workaround of uninstalling and reinstalling the app can be tried without losing my kids' worlds.
Hiiam Jello: Thanks! I appreciate the information.
Max: It's an iPad Mini 2. I'm not sure why the update is failing, but I
think it's going to be difficult to determine the root cause of that issue.
I mainly want to determine whether the workaround of uninstalling and
reinstalling the app can be tried without losing my kids' worlds.