I had the same problem. Here is a link of my video about it:
https://youtu.be/6wHEmLjiPdM
I don't know if it matters but when I got here, the red crystal has been already collected.
Dear Gabriel, please reply to the devs to reopen this bug ticket. They can use the video I linked in my previous comment to reproduce the bug.
Szilárd Fatér
I had the same problem. Here is a link of my video about it:
https://youtu.be/6wHEmLjiPdM
I don't know if it matters but when I got here, the red crystal has been already collected.
Dear Gabriel, please reply to the devs to reopen this bug ticket. They can use the video I linked in my previous comment to reproduce the bug.