SeekNKnow
- SeekNKnow
- JIRAUSER732701
- America/Chicago
- Yes
- No
BDS-17543Updated Server to 1.19.21.01.
Xbox Clients Can't connect while showing Version number 1.19.2101.70 in Xbox App (Error: Cannot Connect Outdated Server)
Windows Client matches and can connectSuggested fix is to analyze and reconcile version number on Xbox client and push update to all consoles.
Seems to be resolved. Test with my own Xbox. Not sure why my friends who have the same equipment as I do are having problems. I know there are like 3 different versions on the xbox store. Perhaps that's the issue?
Scratch that. Friends still can't get on the server. Perhaps the version number isn't the problem. Did you blacklist DNS server changes?
Updated Server to 1.19.21.01.
Xbox Clients Can't connect while showing Version number 1.19.2101.70 in Xbox App (Error: Cannot Connect Outdated Server)
Windows Client matches and can connectSuggested fix is to analyze and reconcile version number on Xbox client and push update to all consoles.
Updated Server to 1.19.21.01.
Xbox Clients Can't connect while showing Version number 1.19.2101.70 in Xbox App (Error: Cannot Connect Outdated Server)
Windows Client matches and can connectXbox can connect to LAN server locally.
Xbox does not allow adding remote custom servers through traditional method of changing DNS settings.Suggested fix is to analyze and reconcile version number on Xbox client and push update to all consoles.
Updated Server to 1.19.21.01.
Xbox Clients Can't connect while showing Version number 1.19.2101.70 in Xbox App (Error: Cannot Connect Outdated Server)
Windows Client matches and can connectXbox can connect to LAN server locally.
Xbox does not allow adding remote custom servers through traditional method of changing DNS settings.Suggested fix is to analyze and reconcile version number on Xbox client and push update to all consoles.
Updated Server to 1.19.21.01.
Xbox Clients Can't connect while showing Version number 1.19.2101.70 in Xbox App (Error: Cannot Connect Outdated Server)
Windows Client matches and can connectXbox can connect to LAN server locally.
Xbox does not allow adding remote custom servers through traditional method of changing DNS settings.
Client Version on Xboxdoesn't matchDedicated ServerVersionClient Version on Xbox cannot connect to remote Dedicated Server
ClientVersion on Xboxcannot connect to remote Dedicated ServerXBox Client cannot connect to remote Dedicated Server
After more troubleshooting I've updated the ticket to be more concise. What I thought was just a simple version match issue I've now been able to confirm this is not the case. Problem description is now updated with my findings.
It seems to have resolved now after you fixed the switch issue. But in answer to your question Xbox users were able to join "The Hive" or other featured servers but the screen to add a custom server did not pop up per usual after changing DNS settings. As I said. It seems to be working now. But certainly was an issue before for a couple days.