CHUAH SHIUE DONG
- takochan565
- JIRAUSER498603
- Asia/Kuala_Lumpur
- Yes
- No
2 issues
Key
Summary
Status
Reporter
Assignee
Created
MCD-2817
MCL-22985
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Error 3-1.jpg
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Its been a week and this problem haven't fix.
it repeat to verify in every few minute then , unable to locate product after that , it reset my skin and my auth info , it also does disable my migration cape option.
When are the launcher fix the issue?
1. Occur of my device , WIN10 22H2.19045.2486 , WIN10 Launcher. It start problem after Bedrock and java merge together.
2. Yes I logged in all xbox app , ms store & launcher.
3. Yes , I tried all , Reloggin , Clean WStore , Clean reinstall minecraft launcher , etc etc etc.
4. Yes xbox app 2212.1001.41.0 , xbox console companion 48.89.25001.0 , xbox gamebar 5.822.11281.0 , xbox live 1.24.10001.0
5. Yes I do 2TB still have another 600GB left would it enough?
6. I dont think login issue related to 'installation location' default location as C Drive. on default path.
7. I dont think graphic card driver related hit the 'verify account' issue.
8. No I use direct my Malaysia , TM UNIFI ISP. no VPN applied.
9. Yes I do.
about Xbox identity Provider , Xbox live in game experience , Gaming Service. this 3 app uninstall it own after windows update and replace with xbox app , xbox console companion , xbox gamebar , xbox live. There is no button to download after Win update to 22H2
The launcher was open never closed. but it happen every few minute , it happen randomly ... by refreshing page , once game start it back to default. it also reset my 'ACCOUNT' skin to default steve.
one more thing to be confirm. Almost 90% The launcher unable verify my minecraft licence.
theres 10% chance sometimes bearly works after several restart and reset the token on advance setting
I do use 4 device on diffrent AREA/HOME to test the minecraft. its happen to all devices. So I exclude it was the windows issue.
I tested on New Clean install Windows with 22H2 Installer. it was same issue happen.
https://drive.google.com/drive/folders/1ts1OwcywEjOKS3Hnf02kYD3NtwWR8Bz9?usp=share_link
Here the video.