Thorlph
- Thorlph
- JIRAUSER716147
- Asia/Shanghai
- Yes
- No
Do not close this issue, this problem is new.
None of the issue before have problem with XGP.
I contacted Mojang help to make a ticket they asked me to find XBOX team for help.
The Xbox team comfirm that my MS account is normal and my XGPU server is normal too.
nowtheydon't reply to me any more.I can play other XGP game and Minecraft for WIndows with XGP .
It has to have some problem with Minecraft Launcher.
Can not play the java edition since a week ago.
WIndows edition is OK to play just not for Java Editon
My old profile is missing.
Tried to create a new profile but could not be done.
Have tried :
reinstall XBOX app
use wsreset to reset MS store app
log out and log in agian and agian
Delete .minecraft folder.
reinstall launcher
I have only one MS account in my PC.
All app is up to date.
Not using any kinds of VPN.
Tried all methods in this Issues
MCL-20496Failed to create profile - Jira (mojang.com)None of them work for me.
Do not close this issue, this problem is new.
None of the issue before have problem with XGP.
I contacted Mojang help to make a ticket they asked me to find XBOX team for help.
The Xbox team comfirm that my MS account is normal and my XGPU server is normal too.
Now mojang help don't reply to me any more.
I can play other XGP game and Minecraft for WIndows with XGP .
It has to have some problem with Minecraft Launcher.
Can not play the java edition since a week ago.
WIndows edition is OK to play just not for Java Editon
My old profile is missing.
Tried to create a new profile but could not be done.
Have tried :
reinstall XBOX app
use wsreset to reset MS store app
log out and log in agian and agian
Delete .minecraft folder.
reinstall launcher
I have only one MS account in my PC.
All app is up to date.
Not using any kinds of VPN.
Tried all methods in this Issues
MCL-20496Failed to create profile - Jira (mojang.com)None of them work for me.



Same issue here.I play with XGP and asked mojang help for help they send me to Xbox team for help,the Xbox team told me to find Mojang for help.
Spent my 2 weeks and not even admit there is a problem in MC launcher even users keep facing this issue,
Other XGP Game work well only MC java not working.
So obviously is MC launcher have problem,
launcher_log-2.txt
Sitll have same problem with latest version of launcher(Windows 10.0 2.3.136).
How can a bug can make player can not play the game for so long and can not be fix in time?
Unbelievable!
The XBOX team told me java edition is not in XGP.
So this thing is misleading us?
https://help.minecraft.net/hc/en-us/articles/4412266114573-Minecraft-on-Xbox-Game-Pass-