I'm having same issue. I just bought Minecraft Dungeons for my kid directly from Microsoft Store with Microsoft account I've just created. Installed the game. Tried to sign in in the game (it asked to create name/avatar for XBOX live i guess). I did it. And then infamous "Unable to verify game ownership" appeared. I tried to press "Try Again" (it just sings me out) and re-login several times. Tried reboot. Even tried to reinstall the game. No luck either. Windows event viewer does not show any useful related information also.
Please help to resolve this issue
P.S. OS: Windows 10 N PRO, build 19041.804. x86_64
Minecraft Dungeons version 1.8.6.0
Well, most software are capable to to enable debug/verbose logging mode in order to help user or a developer to understand where the issue persists. For example missing libraries, unreachable server, operating system bug, etc.. So I would be glad to use such logs in order to dig deep into it by myself as user or provide such data for game developers if this could help developers to solve the issue.
According to Chris Wong issue, i tried add another machine user account (the same one i bought the game from Windows Store) and install the game with it. Unfortunately this "hack" didn't help either.
Actually I was able to bypass this issue. After some time I just tried to start game and try again without updating the software. And this time I had no issue with ownership. But instead after screen brightness and pressing Launch button game just goes into another issue: screen becomes black and only mouse cursor is visible on the screen and that's it. Only thing from system side is that GPU consumes 100% of resources (i'm using GTX 1060 6GB). I'll try to update and check if it helps.
Hello,
I'm having same issue. I just bought Minecraft Dungeons for my kid directly from Microsoft Store with Microsoft account I've just created. Installed the game. Tried to sign in in the game (it asked to create name/avatar for XBOX live i guess). I did it. And then infamous "Unable to verify game ownership" appeared. I tried to press "Try Again" (it just sings me out) and re-login several times. Tried reboot. Even tried to reinstall the game. No luck either. Windows event viewer does not show any useful related information also.
Please help to resolve this issue
P.S. OS: Windows 10 N PRO, build 19041.804. x86_64
Minecraft Dungeons version 1.8.6.0
Hello,
Maybe there's possibility to enable some kind of debug/verbose logging in game in order to get more details about this issue (what's going on)?
Well, most software are capable to to enable debug/verbose logging mode in order to help user or a developer to understand where the issue persists. For example missing libraries, unreachable server, operating system bug, etc.. So I would be glad to use such logs in order to dig deep into it by myself as user or provide such data for game developers if this could help developers to solve the issue.
According to Chris Wong issue, i tried add another machine user account (the same one i bought the game from Windows Store) and install the game with it. Unfortunately this "hack" didn't help either.
Thanks Chris
Actually I was able to bypass this issue. After some time I just tried to start game and try again without updating the software. And this time I had no issue with ownership. But instead after screen brightness and pressing Launch button game just goes into another issue: screen becomes black and only mouse cursor is visible on the screen and that's it. Only thing from system side is that GPU consumes 100% of resources (i'm using GTX 1060 6GB). I'll try to update and check if it helps.