walmart_sfm
- walmart_sfm
- JIRAUSER753507
- Europe/Stockholm
- Yes
- No
REALMS-11296I have been on a realm with some friends for a bit more than a year now, and this issue has started happening repeatedly and consistently since the second week of April 2023. After any player or group of players is on the realm for anywhere from 10 minutes to nearly an hour, all players will be kicked with the message "Internal Exception: java.net.SocketException: Connection reset." The socket reset affecting everyone all at once leaves me to believe that the issue is server side.
Whenever this connection reset happens, progress reverts all the way back to the point of the first login since the last reset occurred. In short, progress is very difficult to make as all progress is lost after a connection reset forces everyone off. Given the timing, it may be possible that an issue occurs during attempted backups.
These resets can be discouraging given the work that is often lost and the tedious nature of trying to regain process. I'd really appreciate a good look into the problem; thank you!!! Please don't hesitate to ask if more information is needed.
Edit 05/09/2023: I put this into a comment elsewhere, but feel it's critical to have here:
It seems to be dropping everyone on attempted automatic backup while playing – it tries to backup, appears to fail, and kicks everyone reverting progress to the time of initial login. The realm has gotten pretty large and the players have progressed quite far, so I'm tempted to believe it has to do with backing up a realm with large file sizes and a lot of active entities... These two characteristics are the commonplace from what I've seen looking around at tickets. 'Forcing' a backup by having all players log off seems to work just fine, not an ideal solution though. Also worth noting that I have not experienced this on other realms with less progress, big builds, farms, etc.
I have been on a realm with some friends for a bit more than a year now, and this issue has started happening repeatedly and consistently since the second week of April 2023. After any player or group of players is on the realm for anywhere from 10 minutes to nearly an hour, all players will be kicked with the message "Internal Exception: java.net.SocketException: Connection reset." The socket reset affecting everyone all at once leaves me to believe that the issue is server side.
Whenever this connection reset happens, progress reverts all the way back to the point of the first login since the last reset occurred. In short, progress is very difficult to make as all progress is lost after a connection reset forces everyone off. Given the timing, it may be possible that an issue occurs during attempted backups.
These resets can be discouraging given the work that is often lost and the tedious nature of trying to regain process. I'd really appreciate a good look into the problem; thank you!!! Please don't hesitate to ask if more information is needed.
Edit 05/09/2023: I put this into a comment elsewhere, but feel it's critical to have here:
It seems to be dropping everyone on attempted automatic backup while playing – it tries to backup, appears to fail, and kicks everyone reverting progress to the time of initial login. The realm has gotten pretty large and the players have progressed quite far, so I'm tempted to believe it has to do with backing up a realm with large file sizes and a lot of active entities... These two characteristics are the commonplace from what I've seen looking around at tickets. 'Forcing' a backup by having all players log off seems to work just fine, not an ideal solution though. Also worth noting that I have not experienced this on other realms with less progress, big builds, farms, etc.
Edit 05/17/2023:
I downloaded the realm world into singleplayer; the realm's world folder is about 10GB. I am almost certain now that this is a folder size related issue.
I have been on a realm with some friends for a bit more than a year now, and this issue has started happening repeatedly and consistently since the second week of April 2023. After any player or group of players is on the realm for anywhere from 10 minutes to nearly an hour, all players will be kicked with the message "Internal Exception: java.net.SocketException: Connection reset." The socket reset affecting everyone all at once leaves me to believe that the issue is server side.
Whenever this connection reset happens, progress reverts all the way back to the point of the first login since the last reset occurred. In short, progress is very difficult to make as all progress is lost after a connection reset forces everyone off. Given the timing, it may be possible that an issue occurs during attempted backups.
These resets can be discouraging given the work that is often lost and the tedious nature of trying to regain process. I'd really appreciate a good look into the problem; thank you!!! Please don't hesitate to ask if more information is needed.
Edit 05/09/2023: I put this into a comment elsewhere, but feel it's critical to have here:
It seems to be dropping everyone on attempted automatic backup while playing – it tries to backup, appears to fail, and kicks everyone reverting progress to the time of initial login. The realm has gotten pretty large and the players have progressed quite far, so I'm tempted to believe it has to do with backing up a realm with large file sizes and a lot of active entities... These two characteristics are the commonplace from what I've seen looking around at tickets. 'Forcing' a backup by having all players log off seems to work just fine, not an ideal solution though. Also worth noting that I have not experienced this on other realms with less progress, big builds, farms, etc.
Edit 05/17/2023:
I downloaded the realm world into singleplayer; the realm's world folder is about 10GB. I am almost certain now that this is a folder size related issue.
I have been on a realm with some friends for a bit more than a year now, and this issue has started happening repeatedly and consistently since the second week of April 2023. After any player or group of players is on the realm for anywhere from 10 minutes to nearly an hour, all players will be kicked with the message "Internal Exception: java.net.SocketException: Connection reset." The socket reset affecting everyone all at once lea
ves me to believe that the issue is server side.Whenever this connection reset happens, progress reverts all the way back to the point of the first login since the last reset occurred. In short, progress is very difficult to make as all progress is lost after a connection reset forces everyone off. Given the timing, it may be possible that an issue occurs during attempted backups.
These resets can be discouraging given the work that is often lost and the tedious nature of trying to regain process. I'd really appreciate a good look into the problem; thank you!!! Please don't hesitate to ask if more information is needed.
Edit 05/09/2023: I put this into a comment elsewhere, but feel it's critical to have here:
It seems to be dropping everyone on attempted automatic backup while playing – it tries to backup, appears to fail, and kicks everyone reverting progress to the time of initial login. The realm has gotten pretty large and the players have progressed quite far, so I'm tempted to believe it has to do with backing up a realm with large file sizes and a lot of active entities... These two characteristics are the commonplace from what I've seen looking around at tickets. 'Forcing' a backup by having all players log off seems to work just fine, not an ideal solution though. Also worth noting that I have not experienced this on other realms with less progress, big builds, farms, etc.
Edit 05/17/2023:
I downloaded the realm world into singleplayer; the realm's world folder is about 10GB. I am almost certain now that this is a folder size related issue.
I have been on a realm with some friends for a bit more than a year now, and this issue has started happening repeatedly and consistently since the second week of April 2023. After any player or group of players is on the realm for anywhere from 10 minutes to nearly an hour, all players will be kicked with the message "Internal Exception: java.net.SocketException: Connection reset." The socket reset affecting everyone all at once leads me to believe that the issue is server side.
Whenever this connection reset happens, progress reverts all the way back to the point of the first login since the last reset occurred. In short, progress is very difficult to make as all progress is lost after a connection reset forces everyone off. Given the timing, it may be possible that an issue occurs during attempted backups.
These resets can be discouraging given the work that is often lost and the tedious nature of trying to regain process. I'd really appreciate a good look into the problem; thank you!!! Please don't hesitate to ask if more information is needed.
Edit 05/09/2023: I put this into a comment elsewhere, but feel it's critical to have here:
It seems to be dropping everyone on attempted automatic backup while playing – it tries to backup, appears to fail, and kicks everyone reverting progress to the time of initial login. The realm has gotten pretty large and the players have progressed quite far, so I'm tempted to believe it has to do with backing up a realm with large file sizes and a lot of active entities... These two characteristics are the commonplace from what I've seen looking around at tickets. 'Forcing' a backup by having all players log off seems to work just fine, not an ideal solution though. Also worth noting that I have not experienced this on other realms with less progress, big builds, farms, etc.
Edit 05/17/2023:
I downloaded the realm world into singleplayer; the realm's world folder is about 10GB. I am almost certain now that this is a folder size related issue.
This has been an issue in Java as well (Realm is in 1.19.4). It seems to be dropping everyone on attempted automatic backup while playing – it tries to backup, appears to fail, and kicks everyone reverting progress to the time of initial login. The realm has gotten pretty large and the players have progressed quite far, so I'm tempted to believe it has to do with backing up a realm with large file sizes and a lot of active entities... These two characteristics are the commonplace from what I've seen looking around at tickets. 'Forcing' a backup by having all players log off seems to work just fine, not an ideal solution though. Also worth noting that I have not experienced this on other realms with less progress, big builds, farms, etc.
Reply from [Mod] Umija5895M:
Please note that Java issues are tracked completely separately. Please delete this entire comment after reading.
Would really like to see this opened
really enjoy the realm I've been on and would prefer to not have to start over
Some of the duplicate issues, as well as
REALMS-11296seem to highlight the issue a little better. With all the duplicates and votes hopefully this gets some considerable attention soonAlso can display simply 'Connection Lost: Disconnected'
Issue still exists as of 1.19.4; I have the same experience where all players get kicked and it rolls back... Same larger world size, and same case where it started around the 1.19.3 update.
I can now practically confirm this is world size related. Have a realm world that is about 15 GB in size, most of that coming from all of the loaded chunk regions of course. At backup times, everyone is disconnected and the world rolls back to the last successful backup. 'Forcing' a backup/world save by having all players disconnect and remain disconnected for at least 5-10 minutes is a rather consistent but evidently disruptive solution. Loading other realm worlds of less than around 8-10 GB sizes and playing on those demonstrates hardly any issues at all. Additionally, after downloading the large world, deleting the chunk region data to trim the size down to less than 5 GB, and re-uploading the world 'fixes' the rollback/kicking issues, but of course deletes builds, reloads chunks, etc. Given these tests, it's quite apparent that the world sizes (and their inability to be backed up) are the cause. Unfortunately, for the time being, paying for a server hosting service is the most viable way to keep playing online on a world with considerable progress, even if you have a relatively small group.