MCD-2090Loss of data - Characters have been lost
My first account reached level 6. I was in a dungeon playing with a friend online when the game froze and crashed. I lost that character.
Made a new character and reached level 17; explored a dungeon with a friend online and game froze and crashed again....(This is the only game this has happened with)
Path through C:drive navigating through my Users AppData and LocalCache to end up in "Dungeons" i was able to see the following items:
Folder: 2535469943404683 and Folder: Saved
I'm guessing my character information is saved in these folders along with a log report stating the errors that occurred.
Please advise if any additional information is needed,
Thank you,
Ronnie
Linked Issues
duplicates1
Created Issue:
Loss of data - Characters have been lost
My first account reached level 6. I was in a dungeon playing with a friend online when the game froze and crashed. I lost that character.
Made a new character and reached level 17; explored a dungeon with a friend online and game froze and crashed again....(This is the only game this has happened with)Path through C:drive navigating through my Users AppData and LocalCache to end up in "Dungeons" i was able to see the following items:
Folder: 2535469943404683 and Folder: Saved
I'm guessing my character information is saved in these folders along with a log report stating the errors that occurred.
Please advise if any additional information is needed,
Thank you,
Ronnie
Attachments1
![[Mod] Greymagic27](../../../data/avatars/users/92875.png){kind=small}
duplicates
Thank you for your report!
We're tracking this issue in
MCD-1205, so this ticket is being resolved and linked as a duplicate.If you would like to add a vote and any extra information to the main ticket it would be appreciated.
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