Back to Zero :(
I was playing the game with my lvl 55 character then suddenly my pc froze so I had to restart it. This is not the problem after opening the game I found my character back to lvl 1 and has no items on it. I tried to restart the pc again and login out and in but still I lost all my progress. And I really do not know what to do
. I really wish you guys could help me because I am just so sad. I bought the Xbox game pass just to play this game I swear. losing everything like that is just so harmful ;(. at first I thought It is kind of some updates but when I asked my friend he told me that It is not. So I really do not know what to do now. I guess I will just wait the answer from you guys . Have a great day <3
Linked Issues
duplicates1
Created Issue:
Back to Zero :(
I was playing the game with my lvl 55 character then suddenly my pc froze so I had to restart it. This is not the problem after opening the game I found my character back to lvl 1 and has no items on it. I tried to restart the pc again and login out and in but still I lost all my progress. And I really do not know what to do
. I really wish you guys could help me because I am just so sad. I bought the Xbox game pass just to play this game I swear. losing everything like that is just so harmful ;(. at first I thought It is kind of some updates but when I asked my friend he told me that It is not. So I really do not know what to do now. I guess I will just wait the answer from you guys. Have a great day <3
I was playing the game with my lvl 55 character then suddenly my pc froze so I had to restart it. This is not the problem after opening the game I found my character back to lvl 1 and has no items on it. I tried to restart the pc again and login out and in but still I lost all my progress. And I really do not know what to do
. I really wish you guys could help me because I am just so sad. I bought the Xbox game pass just to play this game I swear. losing everything like that is just so harmful ;(. at first I thought It is kind of some updates but when I asked my friend he told me that It is not. So I really do not know what to do now. I guess I will just wait the answer from you guys . Have a great day <3
duplicates
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MCD-1205, so this ticket is being resolved and linked as a duplicate.If you would like to add a vote and any extra information to the main ticket it would be appreciated.
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