MCD-3341Lost all progress
I got to level 25 on the weekend. Went to play it during the week and I've lost my character and progress. Just has me at the create my first character screen. All progress gone. Didn't uninstall and re-install or anything. Don't think it's installed any updates as it says it hasn't been modified since the 27/05/2020 in the Windows store Downloads and Updates menu.
Linked Issues
Created Issue:
Lost all progress
I got to level 25 on the weekend. Went to play it during the week and I've lost my character and progress. Just has me at the create my first character screen. All progress gone. Didn't uninstall and re-install or anything. Don't think it's installed any updates as it says it hasn't been modified since the 27/05/2020 in the Windows store Downloads and Updates menu.
![[Mod] violine1101](../../../data/avatars/users/92858.png){kind=small}
Added Linked Issues:
duplicates
I saw a similar issue where someone said their anti-virus removed the files (Avast?). Maybe check that.
Couldn't see anything in my AV software that removed or quarantined anything that could be related.
Backup your save. This game eats saves like candy in its current state.
Do this every time you finish a session.
Your save is located either in "C:\AppData\Local\Dungeons[LongSequenceOfNumbers\Character"
or
" C:\Users[YourUserName]\AppData\Local\Packages\Microsoft.Lovika_8wekyb3d8bbwe\ LocalCache\Local\Dungeons[LongSequenceOfNumbers]\Character".
The save file will be a file that is named a long string of numbers. Copy and paste it somewhere outside of the game folder. I just put mine inside a folder my on my desktop and put it there along with a shortcut to the Character folder so it's easy to go there and do it.
Thank you for your report!
We're tracking this issue in
MCD-1142, so this ticket is being resolved and linked as a duplicate.If you would like to add a vote and any extra information to the main ticket it would be appreciated.
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