MCD-3814Game crashes after clicking online game and offline game
Event Log 1
Fault bucket 1666702071841898771, type 5
Event Name: BEX64
Response: Not available
Cab Id: 0
Problem signature:
P1: Dungeons-Win64-Shipping.exe
P2: 4.22.3.0
P3: 00000000
P4: ucrtbase.dll
P5: 10.0.17763.719
P6: 15f8b9b3
P7: 000000000006e91e
P8: c0000409
P9: 0000000000000007
P10:
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER25EA.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER28D9.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2918.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2926.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2956.tmp.txt
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Dungeons-Win64-S_9733779c22f50bc8a65dfab2f7c4f1e625d39_65a37224_24862d2d
Analysis symbol:
Rechecking for solution: 0
Report Id: 11e55520-d159-421d-a0b1-fa120671d7e6
Report Status: 268435456
Hashed bucket: 45559d55e5b4eb68172150b42a8b4113
Cab Guid: 0
Event Log 2
Faulting application name: Dungeons-Win64-Shipping.exe, version: 4.22.3.0, time stamp: 0x00000000
Faulting module name: ucrtbase.dll, version: 10.0.17763.719, time stamp: 0x15f8b9b3
Exception code: 0xc0000409
Fault offset: 0x000000000006e91e
Faulting process id: 0x143c
Faulting application start time: 0x01d64c4ed0f8b997
Faulting application path: C:\Users\UserName\AppData\Local\Mojang\products\dungeons\dungeons\Dungeons\Binaries\Win64\Dungeons-Win64-Shipping.exe
Faulting module path: C:\Windows\System32\ucrtbase.dll
Report Id: 11e55520-d159-421d-a0b1-fa120671d7e6
Faulting package full name:
Faulting package-relative application ID:
I wanted to note this is on a clean install of windows with all the necessary programs to run Minecraft Dungeons.
In addition the Crashing after clicking the button does not trigger a game crash window only a windows close program or find a solution tab
[0704/091112.047:WARNING:dns_config_service_win.cc(661)] Failed to read DnsConfig.
Created Issue:
Game crashes after clicking online game and offline game
Event Log 1
Fault bucket 1666702071841898771, type 5
Event Name: BEX64
Response: Not available
Cab Id: 0Problem signature:
P1: Dungeons-Win64-Shipping.exe
P2: 4.22.3.0
P3: 00000000
P4: ucrtbase.dll
P5: 10.0.17763.719
P6: 15f8b9b3
P7: 000000000006e91e
P8: c0000409
P9: 0000000000000007
P10:Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER25EA.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER28D9.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2918.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2926.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2956.tmp.txtThese files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Dungeons-Win64-S_9733779c22f50bc8a65dfab2f7c4f1e625d39_65a37224_24862d2dAnalysis symbol:
Rechecking for solution: 0
Report Id: 11e55520-d159-421d-a0b1-fa120671d7e6
Report Status: 268435456
Hashed bucket: 45559d55e5b4eb68172150b42a8b4113
Cab Guid: 0Event Log 2
Faulting application name: Dungeons-Win64-Shipping.exe, version: 4.22.3.0, time stamp: 0x00000000
Faulting module name: ucrtbase.dll, version: 10.0.17763.719, time stamp: 0x15f8b9b3
Exception code: 0xc0000409
Fault offset: 0x000000000006e91e
Faulting process id: 0x143c
Faulting application start time: 0x01d64c4ed0f8b997
Faulting application path: C:\Users\UserName\AppData\Local\Mojang\products\dungeons\dungeons\Dungeons\Binaries\Win64\Dungeons-Win64-Shipping.exe
Faulting module path: C:\Windows\System32\ucrtbase.dll
Report Id: 11e55520-d159-421d-a0b1-fa120671d7e6
Faulting package full name:
Faulting package-relative application ID:I wanted to note this is on a clean install of windows with all the necessary programs to run Minecraft Dungeons.
- Unresolved
- Open
- Unconfirmed
- Windows
- Windows 10 1809 LTSC
- Version #19536
Event Log 1
Fault bucket 1666702071841898771, type 5
Event Name: BEX64
Response: Not available
Cab Id: 0Problem signature:
P1: Dungeons-Win64-Shipping.exe
P2: 4.22.3.0
P3: 00000000
P4: ucrtbase.dll
P5: 10.0.17763.719
P6: 15f8b9b3
P7: 000000000006e91e
P8: c0000409
P9: 0000000000000007
P10:Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER25EA.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER28D9.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2918.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2926.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2956.tmp.txtThese files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Dungeons-Win64-S_9733779c22f50bc8a65dfab2f7c4f1e625d39_65a37224_24862d2dAnalysis symbol:
Rechecking for solution: 0
Report Id: 11e55520-d159-421d-a0b1-fa120671d7e6
Report Status: 268435456
Hashed bucket: 45559d55e5b4eb68172150b42a8b4113
Cab Guid: 0Event Log 2
Faulting application name: Dungeons-Win64-Shipping.exe, version: 4.22.3.0, time stamp: 0x00000000
Faulting module name: ucrtbase.dll, version: 10.0.17763.719, time stamp: 0x15f8b9b3
Exception code: 0xc0000409
Fault offset: 0x000000000006e91e
Faulting process id: 0x143c
Faulting application start time: 0x01d64c4ed0f8b997
Faulting application path: C:\Users\UserName\AppData\Local\Mojang\products\dungeons\dungeons\Dungeons\Binaries\Win64\Dungeons-Win64-Shipping.exe
Faulting module path: C:\Windows\System32\ucrtbase.dll
Report Id: 11e55520-d159-421d-a0b1-fa120671d7e6
Faulting package full name:
Faulting package-relative application ID:I wanted to note this is on a clean install of windows with all the necessary programs to run Minecraft Dungeons.
In addition the Crashing after clicking the button does not trigger a game crash window only a windows close program or find a solution tab
Event Log 1
Fault bucket 1666702071841898771, type 5
Event Name: BEX64
Response: Not available
Cab Id: 0Problem signature:
P1: Dungeons-Win64-Shipping.exe
P2: 4.22.3.0
P3: 00000000
P4: ucrtbase.dll
P5: 10.0.17763.719
P6: 15f8b9b3
P7: 000000000006e91e
P8: c0000409
P9: 0000000000000007
P10:Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER25EA.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER28D9.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2918.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2926.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2956.tmp.txtThese files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Dungeons-Win64-S_9733779c22f50bc8a65dfab2f7c4f1e625d39_65a37224_24862d2dAnalysis symbol:
Rechecking for solution: 0
Report Id: 11e55520-d159-421d-a0b1-fa120671d7e6
Report Status: 268435456
Hashed bucket: 45559d55e5b4eb68172150b42a8b4113
Cab Guid: 0Event Log 2
Faulting application name: Dungeons-Win64-Shipping.exe, version: 4.22.3.0, time stamp: 0x00000000
Faulting module name: ucrtbase.dll, version: 10.0.17763.719, time stamp: 0x15f8b9b3
Exception code: 0xc0000409
Fault offset: 0x000000000006e91e
Faulting process id: 0x143c
Faulting application start time: 0x01d64c4ed0f8b997
Faulting application path: C:\Users\UserName\AppData\Local\Mojang\products\dungeons\dungeons\Dungeons\Binaries\Win64\Dungeons-Win64-Shipping.exe
Faulting module path: C:\Windows\System32\ucrtbase.dll
Report Id: 11e55520-d159-421d-a0b1-fa120671d7e6
Faulting package full name:
Faulting package-relative application ID:I wanted to note this is on a clean install of windows with all the necessary programs to run Minecraft Dungeons.
In addition the Crashing after clicking the button does not trigger a game crash window only a windows close program or find a solution tab
[0704/091112.047:WARNING:dns_config_service_win.cc(661)] Failed to read DnsConfig.
![[MCQA] Bartłomiej Słodkowski](../../../data/avatars/users/18941.svg){kind=small}
I hope theirs a fix for this soon id really like to get back to playing the game, its also preventing me from getting the new dlc's!
Try the following
🦑 *Squid/Camp Load crash*
Open the game to the Main Menu > *Disable Wi-Fi* > Start an offline game > Make progress (Finish Creeper woods) When at camp: Pause > return to Main Menu > *Enable Wi-Fi*
You should be able to play the game normally from now on in both Online and Offline sessions.
If the issue persists but only for online games:
Open the game to the Main Menu > *Disable Wi-Fi* > Start an offline game > Make progress (Finish Creeper woods).
When at camp: *Enable WI-FI* > Make progress (again)
Thank you that worked like a charm. It looked like it was how my character connected to the server, and it was saying something about a dns error, in the logs.