I've lost all of my character data after buying the Hero Pack!!
I have lost all my character data after purchasing and installing the new DLC. I was level 80 with a power lever of 93. I have achievements on my Microsoft account for playing the game. I got to Apocalypse mode before this happened. Now I got fully reseted and the game is treating it like its the first time booting up. I will have screenshots of my achievements to prove that i have played the game and put multiple hours into it. Again this all happened after I purchased the new DLC sadly.
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I've lost all of my character data after buying the Hero Pack!!
I have lost all my character data after purchasing and installing the new DLC. I was level 80 with a power lever of 93. I have achievements on my Microsoft account for playing the game. I got to Apocalypse mode before this happened. Now I got fully reseted and the game is treating it like its the first time booting up. I will have screenshots of my achievements to prove that i have played the game and put multiple hours into it. Again this all happened after I purchased the new DLC sadly.
duplicates
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