MCD-4352Unable to join or invite players to multiplayer session when in or before entering the game
I've been unsuccessfully trying to add friends or join friends on minecraft dungeons (playing on my pc, game attached to the account on this email address, purchased on 8/19/20 through the microsoft store). I don't have the option to make or join a party before the game is opened. Once the game is open there is no invite button on friends' names. They are listed as on or offline depending on whether they are on or offline. They are able to join with each other.
I've tried all sorts of logging in and out, and went through an extensive list of checks when seeking help from the gamers chat support through xbox. The conclusion after over an hour was that the problem was "very odd indeed" and that I should seek support through Mojang . Please tell me you will be able to help me fix this. (BTW, I'm long since out of the tutorial) The entire purpose of getting this game was to play as a group and they are starting to get bored.
I'm sorry I didn't think to take a screenshot before and no one is available to get online ATM. If needed I could get one later and send it but as I mentioned above the option to join isn't available before entering the game and there is no invite button in the online game screen over the names of those friends who are listed as online. I've exhausted all ideas I've come across to try and fix this. Please help.
- Incomplete
Heather- 2
- 3
- Unconfirmed
- Windows
- Windows Home 10 version 2004
- Version #19553
Created Issue:
Unable to join or invite players to multiplayer session when in or before entering the game
I've been unsuccessfully trying to add friends or join friends on minecraft dungeons (playing on my pc, game attached to the account on this email address, purchased on 8/19/20 through the microsoft store). I don't have the option to make or join a party before the game is opened. Once the game is open there is no invite button on friends' names. They are listed as on or offline depending on whether they are on or offline. They are able to join with each other.
I've tried all sorts of logging in and out, and went through an extensive list of checks when seeking help from the gamers chat support through xbox. The conclusion after over an hour was that the problem was "very odd indeed" and that I should seek support through Mojang . Please tell me you will be able to help me fix this. (BTW, I'm long since out of the tutorial) The entire purpose of getting this game was to play as a group and they are starting to get bored.
I'm sorry I didn't think to take a screenshot before and no one is available to get online ATM. If needed I could get one later and send it but as I mentioned above the option to join isn't available before entering the game and there is no invite button in the online game screen over the names of those friends who are listed as online. I've exhausted all ideas I've come across to try and fix this. Please help.
- Unresolved
- Open
- Unconfirmed
- Windows
- Windows Home 10 version 2004
- Version #19553
![[Mojang] Mega_Spud (Jay Wells)](../../../data/avatars/users/92696.png){kind=small}
Try this:
WIN(⊞)-G > triple lines > Xbox Social > Profile Image > Appear Offline > Appear Online
Thanks for the response. I did as you suggested but it didn't change anything. Any other ideas?
Have your friends also attempted the above?
Have they been able to play with others online in dungeons?
Are you friends also on PC?
One friend has attempted it. They were all able to play with no delay after installing the game. They are also on PC. I am the only one who has had any problem joining or inviting in multi-person games.
Happens to me too. Idk if it's because I bought it on their website (my friend bought it on ms store, works perfectly)...
Friend and I had this same issue, we fixed it by noticing that her game client was out of date (she was MS store, I was on the traditional launcher)
Thanks for the suggestion. I've updated but it hasn't changed anything. Any other ideas that might work?
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response
Is this still an issue in the latest version? If it is, please try and include steps to reproduce the issue of possible:
If your ticket does not look like the example given here, then it's likely to be closed as incomplete.
This ticket will automatically reopen when you reply.
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Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki