MCD-4388My account is on XBOX Game Pass and my account, which is over 30 level, disappeared with the update
I play Minecraft Dungeons on computer with XBOX Game Pass. After the last update, my account was deleted and the second 1-level account I opened became active.
The second photo I took shows my achievements.
note:My name is in the picture.
Linked Issues
- Duplicate
Anıl Can Yavuz- 0
- 2
- Unconfirmed
- Windows
- Windows 10 - Version 2004
- Version #19604
Created Issue:
My account is on XBOX Game Pass and my account, which is over 30 level, disappeared with the update
I play Minecraft Dungeons on computer with XBOX Game Pass. After the last update, my account was deleted and the second 1-level account I opened became active.
The second photo I took shows my achievements.note:My name is in the picture.
Attachments2
- Unresolved
- Open
- Unconfirmed
- Windows
- Windows 10 - Version 2004
- Version #19604
Added Linked Issues:
duplicates
By 'account' do you mean your character? Or was your entire Microsoft Account deleted?
Judging from the screenshots, the character.
Did you update from pre-1.2.0.0 to 1.4?
Yes, my character has been reset.
Thank you for your report!
We're tracking this issue in
MCD-1142, so this ticket is being resolved and linked as a duplicate.If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Mojang Support – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs
My problem is still not solved?
My character has been reset and I want it back. Please.