My character has been deleted, please restore?
I opened a support request recently, but it was closed before it was resolved.
After updating the game, my character was deleted.
- Invalid
Anıl Can Yavuz- 0
- 1
- Unconfirmed
- Windows
- Windows 10 - Version 2004
- Version #19604
Created Issue:
My character has been deleted, please restore?
I opened a support request recently, but it was closed before it was resolved.
After updating the game, my character was deleted.
- Unresolved
- Open
- Unconfirmed
- Windows
- Windows 10 - Version 2004
- Version #19604


We are unable to recover your character, sorry.
What was the previous version before your updated? Did the game crash or force quit (Task manager, Alt-F4, Bluescreened) prior to updating?
Are the files at
WIN-R > `%HOMEPATH%\Saved Games\Mojang Studios\Dungeons` > Enter > Number folder > Characters
DAT or BAK files?
Is there anything in the files of the Characters folder?
There is this save file provided by Mojang to help you get back to where you where: https://help.minecraft.net/hc/en-us/articles/360047236831
I transferred the game file, thanks.