MCD-4805Shows i do not own the game
I have logged into my microsoft account and my Minecraft account and both show that i do not own the game even though i have bought it twice, Once for myself when it first came out and just recently for my brother, Trying to play with him and both sides keep asking me to purchase the game. i have the email confirmation that i bought the game and have even played it on this computer and still have it installed. Please help me rectify this situation for it has been very frustrating trying to play a game i have already played and installed on a few different machines.
Created Issue:
Shows i do not own the game
I have logged into my microsoft account and my Minecraft account and both show that i do not own the game even though i have bought it twice, Once for myself when it first came out and just recently for my brother, Trying to play with him and both sides keep asking me to purchase the game. i have the email confirmation that i bought the game and have even played it on this computer and still have it installed. Please help me rectify this situation for it has been very frustrating trying to play a game i have already played and installed on a few different machines.
![[MCQA] Bartłomiej Słodkowski](../../../data/avatars/users/18941.svg){kind=small}
![[Mojang] Mega_Spud (Jay Wells)](../../../data/avatars/users/92696.png){kind=small}
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However, this issue has been temporarily closed as Awaiting Response.
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MCL-16570resolve your issue?This ticket will automatically reopen when you reply.
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
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