MCD-5068xbox bug - save problem between account, dublicate save files
Hi. I saw a bug. save problems or something like that. I and my son use the same Xbox one s console. we play together or separate sometimes. my level 230, and sons 130 level.
five days ago, my son login to his account and start the game. from that moment one of the skin was my character with level 220. my son can choose this and play. here in-game are my all items and gear, identical that I had when I was 220 level.
few days ago, I started the game and I can choose only my character with level 220. no my character with 230 level, no gear no items. just all items that have my son when he plays an one hour. he spends my emiralds. and now I have my 220 level character with no emeralds.
Linked Issues
Created Issue:
xbox bug - save problem between account, dublicate save files
Hi. I saw a bug. save problems or something like that. I and my son use the same Xbox one s console. we play together or separate sometimes. my level 230, and sons 130 level.
five days ago, my son login to his account and start the game. from that moment one of the skin was my character with level 220. my son can choose this and play. here in-game are my all items and gear, identical that I had when I was 220 level.
few days ago, I started the game and I can choose only my character with level 220. no my character with 230 level, no gear no items. just all items that have my son when he plays an one hour. he spends my emiralds. and now I have my 220 level character with no emeralds.
![[MCQA] Bartłomiej Słodkowski](../../../data/avatars/users/18941.svg){kind=small}
duplicates
Thank you for your report!
We are currently working on implementing cross saves and cloud saves, which should hopefully help in avoiding issues like this in the future. This is described in this article.
We're tracking this issue in
MCD-1142, so this ticket is being resolved and linked as a duplicate. If you would like to add a vote and any extra information to the main ticket, it would be appreciated.Unfortunately we do not have the tools necessary to restore lost progress and/or corrupted/unreadable characters at this time.
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