MCD-5265No play option on Minecraft Dungeons
I purchased Minecraft Dungeons Hero edition the week it came out, and it worked perfectly. I then didn't touch it for several months until today, when I tried to play it again.
I quickly realized that the Minecraft Dungeons Launcher was no longer operational and so updated the vanilla Minecraft Launcher. When logged onto the correct account, the only option I have is to "BUY NOW". When I click on it, it takes me to the store page, and if I add hero edition to cart it verifies that I have already purchased it (twice, once as a gift). I did not purchase it from the Microsoft Store as many other forums suggest, any help or guidance will be greatly appreciated.
Linked Issues
MCL-16570
Created Issue:
No play option on Minecraft Dungeons
I purchased Minecraft Dungeons Hero edition the week it came out, and it worked perfectly. I then didn't touch it for several months until today, when I tried to play it again.
I quickly realized that the Minecraft Dungeons Launcher was no longer operational and so updated the vanilla Minecraft Launcher. When logged onto the correct account, the only option I have is to "BUY NOW". When I click on it, it takes me to the store page, and if I add hero edition to cart it verifies that I have already purchased it (twice, once as a gift). I did not purchase it from the Microsoft Store as many other forums suggest, any help or guidance will be greatly appreciated.
![[MCQA] Bartłomiej Słodkowski](../../../data/avatars/users/18941.svg){kind=small}
duplicates
Thank you for your report!
The issue is caused by the merging of the Minecraft and MCD launchers. We're tracking this issue in
MCL-16570, which contains extensive information that should hopefully help you resolve your issue.This ticket is being resolved and linked as a duplicate. If you would like to add a vote and any extra information to the main ticket, it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
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📓 Bug Tracker Guidelines – 💬 Minecraft Discord – 📧 Mojang Support
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Hello, I have read through the ticket you have linked, however I had already tried the 'numerous' things that it suggested do. I am signed in on multiple accounts on the launcher, and it is not practical to remove the account every time I want to switch games. I have had the game since it came out, and have numerous hours on it, so I expect there is very little chance of a refund. Honestly, switching to a launcher system with so many bugs seems to ha been a colossal mistake, and it is uncharacteristic of Mojang to introduce such a buggy system. Guess that was a waste of £27.