MCD-5930Anniversary items not being awarded
Hello,
I have a problem with my anniversary rewards and also seasonal trials. They supposed to drop the new items, but i didn't get them. They gave me just some rare objects. Now can see the anniversary items in the drop rate, but i can't get them cause it says that I have already completed them. I don't know what to do! Also, the game says "1 of 7 seven seasonal trials completed".
Hope you fix it soon
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Anniversary items
Hello,
I have a problem with my anniversary rewards and also seasonal trials. They supposed to drop the new items, but i didn't get them. They gave me just some rare objects. Now can see the anniversary items in the drop rate, but i can't get them cause it says that I have already completed them. I don't know what to do! Also, the game says "1 of 7 seven seasonal trials completed".
Hope you fix it soon
Attachments1
![[MCQA] Bartłomiej Słodkowski](../../../data/avatars/users/18941.svg){kind=small}
![[Bot] Arisa](../../../data/avatars/users/43007.png){kind=small}
Anniversary items not being awarded
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Thank you for your report!
We're tracking this issue in MCD-5930, so this ticket is being resolved and linked as a duplicate.
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However, this issue has been temporarily closed as Awaiting Response.
Does the version in the Settings say "1.9.1.0" or "1.8.8.0"?
This ticket will automatically reopen when you reply.
Actually, it says 1.9.1.0_763
Same thing happened to me, this sucks.
Yeah...hope they'll solve it soon
Updates have been made just now that should, hopefully, cause the Seasonal Trials to correctly give out anniversary rewards. Please let us know if this is indeed the case.
This ticket will automatically reopen when you reply.
I just checked and it's the same. It still says that I already completed the seasonal trials, but I don't have the new items. The rare artefacts I received are still in my inventory.
P.S: I've completed the ST this morning and they gave me rare artefacts. I closed and then reopened the game and saw that the drop actually changed in the anniversary items. But still, I can't challenge these trials.
Please check if you can attempt these trials again either under a different difficulty or tomorrow. Completing them should now result in being awarded anniversary items.
This ticket will automatically reopen when you reply.
I tried to complete them on different difficulties, but it still says "Already completed on this difficulty". I'll wait tomorrow and I'll let you know.
I tried to complete on a different diff and it just gave me a rare artifact again
Same thing still when my friend started it.
Good morning.
The events are now available again and they give the anniversary items. Thanks for you help
Thank you for the confirmation.
Resolving the ticket as per comment above.