I lost my saves on Minecraft Dungeons - Windows 10
hello, i would like to report an error that happened today. My computer was overloaded with files and I decided to reset it. When I finished it, I installed the XBOX app and the game and when logging in I noticed that all my saves on the account i was playing had been deleted. Since no one have my password, I would like to know if you could help me.
Thank you for the attention and sorry if there are any errors due to my bad english,
Marta
Linked Issues
Created Issue:
I lost my saves on Minecraft Dungeons - Windows 10
hello, i would like to report an error that happened today. My computer was overloaded with files and I decided to reset it. When I finished it, I installed the XBOX app and the game and when logging in I noticed that all my saves on the account i was playing had been deleted. Since no one have my password, I would like to know if you could help me.
Thank you for the attention and sorry if there are any errors due to my bad english,Marta
duplicates
Thank you for your report!
We're tracking this issue in
MCD-1142, so this ticket is being resolved and linked as a duplicate. If you would like to add a vote and any extra information to the main ticket, it would be appreciated.Unfortunately, outside of what you submitted to the Cloud Saves feature, we do not have the tools necessary to restore lost progress and/or corrupted/unreadable characters at this time.
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