MCD-6840Hero deleted after computer crash
Hello, I'm creating a new ticket because i wrote in French, So my problem, I was playing with my friends on Minecraft but my computer crashed, after restart my pc I open Minecraft Dungeon with the application Xbox but my principal hero nearly 45, was deleted. So I hope i can get my hero back, Thanks
My Xbox account: Friizyy#7797
Linked Issues
duplicates1
Created Issue:
Hero deleted after computer crash
Hello, I'm creating a new ticket because i wrote in French, So my problem, I was playing with my friends on Minecraft but my computer crashed, after restart my pc I open Minecraft Dungeon with the application Xbox but my principal hero nearly 45, was deleted. So I hope i can get my hero back, Thanks
My Xbox account: Friizyy#7797
![[MCQA] Bartłomiej Słodkowski](../../../data/avatars/users/18941.svg){kind=small}
Added Linked Issues:
duplicates
Thank you for your report!
We're tracking this issue in
MCD-1205, so this ticket is being resolved and linked as a duplicate. If you would like to add a vote and any extra information to the main ticket, it would be appreciated.Unfortunately, outside of what you submitted to the Cloud Saves feature, we do not have the tools necessary to restore lost progress and/or corrupted/unreadable characters at this time.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Minecraft Discord – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs