MCD-6949I Bought the pass but the game not recognize it.
I bought the adventure pass, but my game still not recognize it. Directly it says I have to buy the adventure pass, but I already did it. It's not that i can't claime my rewards, it says that i have to buy the pass, and as i said, i did it. 3 days has pass and i still have the same problem. And before you link this as duplicated, no, it's not the same problem that MCD-6891 descibes. Because in his case, he just can't claim his rewards, but in my case, it says i have to buy te pass.
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Created Issue:
I Bought the pass but the game not recognize it.
I bought the adventure pass, but my game still not recognize it. Directly it says I have to buy the adventure pass, but I already did it. It's not that i can't claime my rewards, it says that i have to buy the pass, and as i said, i did it. 3 days has pass and i still have the same problem. And before you link this as duplicated, no, it's not the same problem that
MCD-6891descibes. Because in his case, he just can't claim his rewards, but in my case, it says i have to buy te pass.
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duplicates
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Once you buy the game from one website, you have to buy everything pertaining to that game from the same website. Further, you have to use that websites installer and play the game from that website for it to acknowledge any addons you may have purchased.
Think of different game launchers. Origin, Epic, Battle.net, Steam, etc. Now, think of all the different ways you could buy Minecraft Dungeons...
Here's the list I've figured out:
1) Mojang
2) Microsoft
3) XBox
4) Minecraft
But Mrs. Jak you say, it's all one company!
LIES!
If you buy a game on Microsoft's store app or webpage, it doesn't realize that you're playing that version on Mojang, XBox, or minecrafts' sites - so yes, it might let you play on other launchers, but you won't be able to access all the things you've paid for. So think about where you bought the game as the launcher for that game.
Now once you realize that, its easy. You have to then install the game {}{}From that site/launcher/app{}{}
See, I had the game installed through my normal Minecraft launcher that I've been using since before Notch sold out to Microsoft. I've just been keeping it updated all along. It recognized that I owned the game, recognized that I had purchaced the adventure passes from somewhere, but didn't recognize that I'd gotten it on XBox's game site so it kept my adventure passes locked. So once I installed the Xbox app, installed dungeons {}{}From there{}{} all my addons were unlocked and claimed retroactively! Freaking awesome right?! wanders off muttering only too me a week of research and talking to 3 different teams of people.
So bug team - this is absolutely a bug. Either fix the bug so everyone can play everything no matter which Microsoft site they buy it from, or make it so even if I use the Minecraft launcher, I won't be able to play anything until i get the proper launcher from site of purchase.