MCD-7447Luminous Night Adventure Pass - Not working
Dear Support!
Today (18.10.2022) I purchased the Luminous Night Adventure Pass (Season 2) for Minecraft Dungeons. I recived an email that the purchase was complete. However, when I opened the game and headed to the Adventure Hub to claim the premium rewards, I couldn't claim them. The text on the yellow button was "Claim reward", but at the same time there was a red text which said "Slot Locked". Also just to be sure, I checked in the launcher and it showed that i own the Adventure Pass.
I have to mention tho' that I've already calimed all 50 free rewards.
Also, I purchased directly from the web. So I didn't open it from the game itself. (I hope that it's understandable.)*
Extra info: Minecraft Launcher on Windows 10
*previously when I purchased the Cloudy Climb Adventure Pass, I opened up the shop directly from the Adventure Hub and when it was all complete, I was able to claim all the premium rewards. (I claimed all the free rewards before the purchase!)
I hope everything is understandable and someone can help me.
-99ay (a frustrated MCD player)
Linked Issues
duplicates1
Attachments1
Created Issue:
Luminous Night Adventure Pass - Not working
Dear Support!
Today (18.10.2022) I purchased the Luminous Night Adventure Pass (Season 2) for Minecraft Dungeons. I recived an email that the purchase was complete. However, when I opened the game and headed to the Adventure Hub to claim the premium rewards, I couldn't claim them. The text on the yellow button was "Claim reward", but at the same time there was a red text which said "Slot Locked". Also just to be sure, I checked in the launcher and it showed that i own the Adventure Pass.
I have to mention tho' that I've already calimed all 50 free rewards.
Also, I purchased directly from the web. So I didn't open it from the game itself. (I hope that it's understandable.)*
Extra info: Minecraft Launcher on Windows 10
*previously when I purchased the Cloudy Climb Adventure Pass, I opened up the shop directly from the Adventure Hub and when it was all complete, I was able to claim all the premium rewards. (I claimed all the free rewards before the purchase!)
I hope everything is understandable and someone can help me.
-99ay (a frustrated MCD player)
Attachments1
![[MCQA] Bartłomiej Słodkowski](../../../data/avatars/users/18941.svg){kind=small}
duplicates
You know what! I read other's reports, seeing that I'm not the only one having this problem. I saw a comment under someone's report saying that the solution might be that MCD needs to be opened in the Microsoft Minecraft Dungeons Launcher. Thinking that it's an actual good idea, I installed it (no need for purchase if you already own MCD and/or MC), opened it which instatly - without login - started the game. My account and character loaded and to my surprise, it actualy WORKED!!
I recommend trying this if you have the same issue on Windows. Credit to Drew Brown.
Found the solution - launch the game through Windows Store -> Minecraft Dungeons instead of minecraft launcher, that one for some reason doesn't let you claim pass rewards
Thank you for your report!
We're resolving and linking this ticket forward as a duplicate of
MCD-7450, as that ticket contains more detailed information and/or has already been triaged by Mojang.If you would like to add a vote and any extra information to the main ticket it would be appreciated.
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