the game crashes
I can load onto the launcher and when I press play the launcher tab closes the game opens and then crashes while its loading the launcher says that its unexpected and It wont let me view the crash report
Environment
java edition on windows 10
Created Issue:
the game crashes
I can load onto the launcher and when I press play the launcher tab closes the game opens and then crashes while its loading the launcher says that its unexpected and It wont let me view the crash report
Environment
java edition on windows 10
We do not have enough information to find the cause of this issue.
Please attach the crash report found in minecraft/crash-reports/crash-<DATE>-client.txt here.
If you cannot find a crash report, please attach the full launcher log found in minecraft/launcher_log.txt.
This issue has been temporarily closed as Awaiting Response. Once the requested information has been delivered, the report will be reopened automatically.
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how should i attach the info
You can follow the links in [Mod] Asteraoth's comment above if you don't know where to find the requested information. You can just attach the files to this ticket by using the "Attach files" function.
https://paste.ubuntu.com/p/gyC5CvPV4v/ this is a link to the website that was used for the first email
it shows the launcher log
Looks like you have not enough RAM for me...
Check if your PC fits the minimum system requirements: https://help.mojang.com/customer/en/portal/articles/325948-minecraft-java-edition-system-requirements
Check with your TaskManger if any other program uses a lot of RAM and try to close it (close no programs that are essential for your system, your computer may crash)
Another option:
If that doesn't help start Minecraft with less RAM.
Open the Launcher goto "Minecraft Java Edition">"Installations">Edit your used profile>"More options">"JVM Arguments" replace -Xmx2G ... with -Xmx1G ....
This may cause minecraft performance issues, but at least it should start your game
it still didnt work
Please attach this file to the ticket: