MCL-12512Can not start the game at all , it shows game crash error on the screen .
Hi ,
I have just purchase mine craft game from Official web site https://www.minecraft.net/ , then did the download on the computer , then try to play . It didn't start at all . I did restart the computer , we do have a very good internet connection 300 MB . The game start to activated but stopped in the middle and on the screen it shows game crash.
Thank you
Elena
Environment
Windows 8 , Computer is Acer quad core processor N4200, Intel hd Graphics 8GB DDR3 Memory , 1000 GB HDD
Created Issue:
Can not start the game at all , it shows game crash error on the screen .
Hi ,
I have just purchase mine craft game from Official web site https://www.minecraft.net/ , then did the download on the computer , then try to play . It didn't start at all . I did restart the computer , we do have a very good internet connection 300 MB . The game start to activated but stopped in the middle and on the screen it shows game crash.
Thank you
Elena
Environment
Windows 8 , Computer is Acer quad core processor N4200, Intel hd Graphics 8GB DDR3 Memory , 1000 GB HDD
Attachments2
![[Mod] violine1101](../../../data/avatars/users/92858.png){kind=small}
Thank you for your report!
However, this issue is Invalid.
This is a technical support issue; this site is for bug reports only. We do not have the resources to provide you with technical support.
Please contact community support, linked below.
https://help.minecraft.net/hc/en-us/articles/360035130751-Technical-support-resources
Thank you for your report!
However, this issue is a Duplicate of
MC-128302.This is known to be a problem with your computer.
– Update your graphics card drivers. (Do not rely on automatic updates)
– If you are using Java arguments to increase the amount of memory, please reduce it to the default 512MB.
– If that did not help, please use the community support link below.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki'