MCL-21156Minecraft installer for Windows 10 has error code 0x80131500
My friend got a new computer recently, and he wanted to install Minecraft. However, when he tried to install it, he got the error message: "Looks like something went wrong. We weren't able to install the app (0x80131500)."
Environment
Windows 10
Created Issue:
Minecraft installer for Windows 10 has error code 0x80131500
My friend got a new computer recently, and he wanted to install Minecraft. However, when he tried to install it, he got the error message: "Looks like something went wrong. We weren't able to install the app (0x80131500)."
Environment
Windows 10
Attachments1
![[MCQA] Zgajak](../../../data/avatars/users/10122.svg){kind=small}
![[Bot] Arisa](../../../data/avatars/users/43007.png){kind=small}
Hi there!
Could you answer few questions regarding this issue, it will help with the investigation:
This ticket will automatically reopen when you reply.
Please try to redownload the installer. Try redownloading from minecraft.net/download and please report back whether it works this time.
So, problem solved. My friend didn’t tell me that he was trying to install it on a school computer that has restrictions on it. Sorry for wasting your time.
Closing as cannot reproduce per reporters comment.