Download problem. Minecraft dungeon
Hello,
I purchased Minecraft Dungeons. After installing the minecraft laucher wanted to update the game. (Screenshot 1)
The update was progressing normally. (Screenshot2)
After the end of the update is reached, the bar stops at the position shown in Screenshot # 3
Finally, I get the information that "the game cannot be installed" (screenshot 4)
The computer meets the requirements. I can play the regular version of minecraft and that's fine with that.
What can I do to fix it?
Regards.
Created Issue:
Download problem. Minecraft dungeon
Hello,
I purchased Minecraft Dungeons. After installing the minecraft laucher wanted to update the game. (Screenshot 1)
The update was progressing normally. (Screenshot2)
After the end of the update is reached, the bar stops at the position shown in Screenshot # 3
Finally, I get the information that "the game cannot be installed" (screenshot 4)
The computer meets the requirements. I can play the regular version of minecraft and that's fine with that.
What can I do to fix it?
Regards.
Attachments4
- Unresolved
- Open
- Unconfirmed
- Windows
- Windows 10 Home
- Version #20802
![[MCQA] Bartłomiej Słodkowski](../../../data/avatars/users/18941.svg){kind=small}
MCD-7192 → 
MCL-21446
Hi there!
Could you answer few questions regarding this issue, it will help with the investigation:
Also, please check Microsoft Store and Xbox app if there's an ongoing installation process in your library, then cancel it/restart it.
This ticket will automatically reopen when you reply.