MCL-21996The minecraft for windows is no longer compatible with my launcher, even though it was less than 15 hours ago, and when trying to install the "updated" launcher the installer got stuck at "starting installation" for over 30 minutes
Last night I was playing the "minecraft for windows" edition on my computer, after logging off I let my computer auto-update, and when I woke up this morning to continue playing it said that my launcher was no longer compatible with the minecraft for windows edition, I also had to relog into my launcher three times before it actually let me load the launcher. I then looked up the "updated" and compatible launcher, which I installed when "minecraft for windows" was released, downloaded and started the install process, which then got stuck at "starting installation" for over half an hour with no progress. I restarted my computer multiple times to see if it was a bug with my computer, still no progress.
Created Issue:
The minecraft for windows is no longer compatible with my launcher, even though it was less than 15 hours ago, and when trying to install the "updated" launcher the installer got stuck at "starting installation" for over 30 minutes
Last night I was playing the "minecraft for windows" edition on my computer, after logging off I let my computer auto-update, and when I woke up this morning to continue playing it said that my launcher was no longer compatible with the minecraft for windows edition, I also had to relog into my launcher three times before it actually let me load the launcher. I then looked up the "updated" and compatible launcher, which I installed when "minecraft for windows" was released, downloaded and started the install process, which then got stuck at "starting installation" for over half an hour with no progress. I restarted my computer multiple times to see if it was a bug with my computer, still no progress.
- Unresolved
- Open
- Minecraft Launcher - Private
- Unconfirmed
- Minecraft Launcher
- Installer/Launcher_Issues launcher-error
- 2.3.280 (Windows)
![[Mod] markderickson](../../../data/avatars/users/18946.svg){kind=small}
![[MCQA] Zgajak](../../../data/avatars/users/10122.svg){kind=small}
![[Bot] Arisa](../../../data/avatars/users/43007.png){kind=small}
Hi!
Cancel your installation from the Launcher if you can. If you can't, just close the Launcher and go to the next step.
Go to the Microsoft Store application (https://aka.ms/MSStoreHome) - and go to Library and be sure you've cancelled all/any other installation attempts for this application. Please also check if the installation process has started on Xbox app.
You must install it on the C drive, so then you can navigate back to it (https://aka.ms/JavaBedrockEdition ) and click through to Bedrock or just click Install there and it should install Bedrock successfully via the Store.
Please also install Xbox identity provider and Xbox companion, and if you already have them, please update them in MS store, and sign in with the same account as in Launcher.
This ticket will automatically reopen when you reply.
Thank you so much for the help, I checked the library and it allowed me to cancel all the installation attempts and I can access the bedrock edition again!!
Glad I could help
!
Closing the ticket as cannot reproduce.