MCLG-76Stuck on "Connecting to Account" with new installation
Just installed Legends on my (work) laptop and when launched, it gets through the accessibility setup, then gets stuck at "Connecting to Your Account."
If I click the screen, it will change to "Loading, please wait" and then return to connecting...
I have restarted twice, logged out of the Microsoft Store app (restarted) and logged back in.
Created Issue:
Stuck on "Connecting to Account" with new installation
Just installed Legends on my (work) laptop and when launched, it gets through the accessibility setup, then gets stuck at "Connecting to Your Account."
If I click the screen, it will change to "Loading, please wait" and then return to connecting...
I have restarted twice, logged out of the Microsoft Store app (restarted) and logged back in.
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![[Bot] Arisa](../../../data/avatars/users/43007.png){kind=small}
Just installed Legends on my (work) laptop and when launched, it gets through the accessibility setup, then gets stuck at "Connecting to Your Account."
If I click the screen, it will change to "Loading, please wait" and then return to connecting...
I have restarted twice, logged out of the Microsoft Store app (restarted) and logged back in.
Just installed Legends on my (work) laptop and when launched, it gets through the accessibility setup, then gets stuck at "Connecting to Your Account."
If I click the screen, it will change to "Loading, please wait" and then return to connecting...
I have restarted twice, logged out of the Microsoft Store app (restarted) and logged back in.
![[Mojang] Mega_Spud (Jay Wells)](../../../data/avatars/users/92696.png){kind=small}
We do not have enough information to find the cause of this issue.
Connecting your account to Minecraft Legends may take a while, could you tell us approximately how long have you waited?
As a side note, the game has to get the information it needs while connecting your account, interrupting the process; ie restarting the game; resets it.
Please record a video of this happening and attach it to this report.
If you are on Windows, you can use Windows+Alt+R to open a built-in app for recording game footage.
If you are on Mac (Mojave or later), you can use Shift+Command+5 to open a built-in app for recording your screen.
In case you don't have a program to record videos, we recommend using the free recording software OBS.
In case the resulting video file is too large to be uploaded to the bug tracker directly, please upload it elsewhere (e.g. as unlisted video on YouTube) and link to it here.
This issue is being temporarily closed as Awaiting Response. Once the requested information has been delivered, the report will be reopened automatically.
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