MCPE-25241Friend can't log into realms or accept invite
We have been using realms for months now and haven't had this issue. I am the owner of the realm and I can log in, but my kids suddenly can't. It's been happening for a week or so. They get the error. 'Unable to connect to realm; Failed attempting to join realm. Please try again later.' They are successfully connected to Xbox live, if I log into the same device as the owner I can get on the realm, but as soon as I log the kids friend accounts back in it does not work and get the same error. We have reset tablets, deleted minecraft and re-installed, tried different networks.
I also have a second realm and when I tried inviting one of them to the realm, they got the invite but when they press the check mark nothing happens.... only the decline button works.
Attachments1
- Invalid
Jeff Ingraham- 0
- 0
- Unconfirmed
- Tablet - iOS - iPad Air
- iOS ... latest updates all around
- 1.1.5.0
Created Issue:
Friend can't log into realms or accept invite
We have been using realms for months now and haven't had this issue. I am the owner of the realm and I can log in, but my kids suddenly can't. It's been happening for a week or so. They get the error. 'Unable to connect to realm; Failed attempting to join realm. Please try again later.' They are successfully connected to Xbox live, if I log into the same device as the owner I can get on the realm, but as soon as I log the kids friend accounts back in it does not work and get the same error. We have reset tablets, deleted minecraft and re-installed, tried different networks.
I also have a second realm and when I tried inviting one of them to the realm, they got the invite but when they press the check mark nothing happens.... only the decline button works.
Attachments1
- Unresolved
- Open
- Unconfirmed
- Tablet - iOS - iPad Air
- iOS ... latest updates all around
- 1.1.5.0
![[Mojang] Mega_Spud (Jay Wells)](../../../data/avatars/users/92696.png){kind=small}
The friends are also linked to my account as family members.
Just tried inviting another friend not in my family and it worked fine.
From time to time, Xbox Live changes some of its terms of security and privacy. Just to be sure, take a look at your Xbox settings.
If it is not related to this, it may be related to the small maintenance that the game does.
Finally, access your Realm settings and check multiplayer related options. There must be something disabled or misconfigured.
If I simply unlink my sons account from mine he can immediately access the realm... if it delink him as a 'child' account to mine.... same error
Thanks for the input btw.... got me messing with Microsoft settings.
Thank you for your report!
However, this issue has been closed as Invalid.
As this is an issue with your Xbox live account, you will need to contact Xbox Live Customer Support directly.
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