REALMS-1275Does not acknowledge I have bought a realm
My realm was present, but over the past week and a half, it has been nonexistent. It only shows the buy button. I was also charged a second time for realms. I have sent in 2 tickets one regarding when the realm at first would not appear and just now for my account being charged a second time. Currently, it only shows the buy realm button, nothing else.
Please let me know if you have any further questions, Thanks
Environment
Java version, though it states at the top 1.13.1
Created Issue:
Does not acknowledge I have bought a realm
My realm was present, but over the past week and a half, it has been nonexistent. It only shows the buy button. I was also charged a second time for realms. I have sent in 2 tickets one regarding when the realm at first would not appear and just now for my account being charged a second time. Currently, it only shows the buy realm button, nothing else.
Please let me know if you have any further questions, Thanks
Environment
Java version, though it states at the top 1.13.1
How do I do that? I have sent in 2 tickets regarding this matter but have heard nothing back through email.
Be patient...
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Please open a support case, see description of
REALMS-1116for instructions.Thanks, I did send in 2 support cases regarding each separate issue. My realm is now back up and running. So, I guess I'll wait to hear back about my account being charged twice.
Cleaning up old tickets: This ticket has not been updated recently (~1 year+) so is being closed as Cannot Reproduce. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines.
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