REALMS-425MCPE: Can't create a realm after purchasing it.
I recently purchased a 2 player realm and it firstly came up: "Incomplete realm - It looks like we didn't finish things last time. Let's complete creating your realm now." I click okay, then it comes up: "Something went wrong - Your purchase succeeded, but we couldn't create your Realm right now. We will create your realm ASAP. Check back later on this device."
Please help!
Environment
Minecraft PE on IOS11
Attachments1
Created Issue:
MCPE: Can't create a realm after purchasing it.
I recently purchased a 2 player realm and it firstly came up: "Incomplete realm - It looks like we didn't finish things last time. Let's complete creating your realm now." I click okay, then it comes up: "Something went wrong - Your purchase succeeded, but we couldn't create your Realm right now. We will create your realm ASAP. Check back later on this device."
Please help!Environment
Minecraft PE on IOS11
Attachments1
Minecraft PE on IOS11
c o l ored textMinecraft PE on IOS11
c o l
ored textMinecraft PE on IOS11
Minecraft PE on IOS11
Minecraft PE on IOS11M i n e c r a ft PE on IOS11
M i n e c r a
ft PE on IOS11M i n e c r a f t PE on IOS11
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Please contact Mojang Support
They can help you with your Realm specific issue.
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Cannot Reproduce. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
For any account related issues, or issues with your specific Realm - please contact Customer Support directly, who will be able to advise you further.
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