REALMS-489Realm Rolled Back!!
We had an 8 man team working on a realm last night. Logged on this morning and everything we built has gone.
The server reset would appear to be the cause seeing as everything done after has been deleted. Hours of work went into the realm last night and I can not tell you the disappointment of logging on to find all that hard work just gone. Thanks Minecraft!
Linked Issues
Created Issue:
Realm Rolled Back!!
We had an 8 man team working on a realm last night. Logged on this morning and everything we built has gone.
The server reset would appear to be the cause seeing as everything done after has been deleted. Hours of work went into the realm last night and I can not tell you the disappointment of logging on to find all that hard work just gone. Thanks Minecraft!
Added Assignee: ![[Mojang] Fredrik Telenius](../../../data/avatars/users/10122.svg)
[Mojang] Fredrik Telenius
[Mojang] Fredrik Telenius![[Mojang] Mega_Spud (Jay Wells)](../../../data/avatars/users/92696.png){kind=small}
Added Linked Issues:
duplicates
This is a huge and incredibly annoying bug. I have been a 10 person realm owner for over half a year now, and this bug has been plaguing us in the past couple months.
General Realm Info:
This is a 10 person Realm
It was started march of this year
It has 23 members
There are alot of saves
The world size is ~450Mb
When and How does this happen?
Every couple hours, the realm will suddenly crash, causing issues for those in game as stated in origional post. However this crashing usualy takes place when someone joins the realm but only sometimes. When this happens, the screen (This may take a few moments) usualy is stuck and this can last for a long time. After a while the realm goes back "online" and players are able to join again, however the realm while be set from the last backup from the backup menu.
Why this is even worse
This issue is especialy bad, becasue the realm is mildly old, and large, which means it is maxed out on number of backups. This causes issues as the realm has to delete old world saves to create new ones (A feture not avalible to do manualy) so everytime the world backs up it has to delete an old one. Therefor the Realm trys to avoid this by only backing up every hour to 2 hours. This makes the issues VERY VERY BAD as every coulple hours an hour or 2 of progress is lost making the Realm unplayable and unable to make progress.
This issue needs to be solved as it is detremental to anyone effected and causes are unknown. Solutions could include manual realm backuping and built in chunck resetting (for unneeded areas) and old save deleting option. Please upvote this to raise awareness, and comment if you have a similar issue.
If mojang chooses to ingnore this huge issue that they are only making there potentialy exelent cross platform playing experiacne completly miseralbe and usless.
My realm isn't quite as old, so I still have the 30-minute backups, but I definitely have the same issue. 10 player realm, nine members, file size quickly approaching 200mb, and it seemingly randomly crashes and reverts to the latest back up. My bootlegger fix is to manually download a copy of the world whenever I think about it, so that I have a semi-recent back-up of my own. This, of course, doesn't work when I'm not playing, or when I neglect to download a back-up, so it is far from perfect.
Resolving this as a duplicate of
REALMS-2393. Please bear in mind that due to the nature of the way the games are saved to prevent world corruption, if a crash occurs then a rollback to the last valid save point might occur still. For any specific issues that are occurring on your specific Realm, please get in touch with Minecraft Customer Support directly, who will be able to verify your Realm name and Gamertag privately.Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki