WEB-5608silentwisperer is unable to log into the bug tracker. The site asks for 2fa but he never set it up
Silentwisperer, of the youtube channel of the same name (bugrock of the week videos in particular) has been unable to log into his account to report or comment on any bugs since mid december. Chatting with him on discord (server owner Silent Syndicate) he states that after entering his password it asks for a 2fa code. He never set up 2fa on that account. He also states that emailing has yielded no results as well.
The making of this bug report is a last ditch effort for Silent to get access to bug tracker again. Identity verification and character assessment can be carried out by a mod on discord and the resultant data passed to a risk assessment team for further action.
I hope this is read by an actual human before being deleted by a bot.
NormalCreated Issue:
silentwisperer is unable to log into the bug tracker. The site asks for 2fa but he never set it up
Silentwisperer, of the youtube channel of the same name (bugrock of the week videos in particular) has been unable to log into his account to report or comment on any bugs since mid december. Chatting with him on discord (server owner Silent Syndicate) he states that after entering his password it asks for a 2fa code. He never set up 2fa on that account. He also states that emailing has yielded no results as well.
The making of this bug report is a last ditch effort for Silent to get access to bug tracker again. Identity verification and character assessment can be carried out by a mod on discord and the resultant data passed to a risk assessment team for further action.
I hope this is read by an actual human before being deleted by a bot.
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I also have this issue. I cant log in my old bug tracker that i created account in March 2020. Its ask log in with 2FA code and remember this for 30 days. There is no way to disable 2FA option. Now i cant login and i cant sign up that i wait to bug tracker account to be opened but its closed for 2 months. Im recommened dont do enable 2FA and just wait for 2FA log in require is gone. But you dont wait and enable it, you will sometimes lose ur old 2FA auth code. Jira is probobly want make to everyone protections idk maybe long time Jira never give to everyone require 2FA. So idk if this correct that do or not. You can ask Jira site and do contact so they will remove ur 2FA require log in (not everyone, only u) . Now 2FA log in require is gone, go ask silentwisperer to log in.
![[Mod] violine1101](../../../data/avatars/users/92858.png){kind=small}
Can you give me Discord Link? So I can help him.
If I understand correctly, Two-Factor Authentication is not a choice here currently. Its a requirement.
They can get help on the Minecraft Community Support discord server.
After entering his password he gets the token page without having set that up. How will he get help from another discord server?
This is no bug. Support will help with the login process.
How does one contact support that will actually give a response back?
Please click & join → Minecraft Community Support discord server (blue text is a link!)
You need to remember which 2fa app\site you set up the log in with. Silent didn't set it up, didn't get the opportunity to set it up, therefore can not sign in. The discord server and links provided on the discord server do not apply to THIS site. WHY. IS. THAT. SO. HARD. TO. UNDERSTAND!
2fa was removed
I'm proposing resetting the 2fa so Silent can set it up. Was this account used as a test and somebody forgot to reset it? You even have one of Silent's videos pinned on your discord about how to write a good bug report, yet he can't log in to submit any reports or comment since Mid December. Silent and others that submit bug reports to this site are essentially tangential freelance employees. I understand that 2fa was added for an additional layer of protection to the Mojang workflow. That is why I'm proposing a reset of the 2fa, not its complete removal.
This happened on my bubbadoodah account for bugs.mojang.com. Someone logged into my account and enabled 2FA. Very funny! I had to setup a new account, because I did not have the correct tokens for my previous account. Not cool whoever did this.
Just some extra information for y'all:
1) Backup codes are provided when setting up 2FA - you should keep them in a safe place so that you can restore access to your account if you lose your 2FA token
2) 2FA is no longer mandatory on Mojira
As has been said, 2FA is no longer a requirement.
If you no longer have access to your account, consider contacting Mojang Support to recover it.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki