Gexleo
- Gexleo
- JIRAUSER751883
- Europe/Stockholm
- Yes
- No
Steam version will not link to Microsoft servers. I have an old account, potentially the issue? When I try to authenticate it fails. I have reinstalled the game, I have disabled cloud saves. I have nuked the game to include the folders in both %appdata%/Roaming as well as in temp files. Every attempt to authenticate fails. I have tried both my main account 'Gexleo' and by logging in using an email address.
Steps to Reproduce:
- Install and Launch Game
- Get past cut scenes
- Click Settings
- Click Authenticate (Steam Overlay pops up)
- Type in credentials, or click previously authenticated credentials
- I tried both, authenticated with my Gexleo which future lets you one click reauthenticate
- I tried with an email to try the process again
- Click the green button to allow access
- Get the screen to close overlay
- Wat it linger on the below screen:
![]()
- I have [x]'d it out
- I have [shift][tab] it out
- I have let it sit for 5 min, then the prior 2 methods
- get the error "We could not link your Microsoft Account at this time"
I have tried additionally to edit .dat files found in roaming/<steam id numbers>/games/com.mojang/<numbers>.dat My friend has much more info after he authnticated. Censored version of his:
{
{
"Pending" : null,
"ProfileVersion" : 2,
"Synchronized" : {
"personaProfile" : {
"personaCollection" : {
"universalApp" : ["id" : "<Stuff Here>","isPlatformLocked" : false,"isTitleLocked" : false,"lastUsedPersonaSlot" : "persona_profile_legacy","packId" : "<Stuff Here>","typeId" : "skin"}]
},
"version" : "0.0.1"
}
}
}
*My version of this file:*
{"Pending" : null,"ProfileVersion" : 1,"Synchronized" : null}{}
Observed Results:
*outlined in the steps*Expected Results:
Should authenticate and let me play the game I paid $40 for with my friends online.
Notes:
It would be nice to have a working version of this game. If I can get a refund on steam to get the version on xbox store or whatever. I am missing out on all the fun with friends during this launch period and it is very disheartening.Steam version will not link to Microsoft servers. I have an old account, potentially the issue? When I try to authenticate it fails. I have reinstalled the game, I have disabled cloud saves. I have nuked the game to include the folders in both %appdata%/Roaming as well as in temp files. Every attempt to authenticate fails. I have tried both my main account 'Gexleo' and by logging in using an email address.
Steps to Reproduce:
- Install and Launch Game
- Get past cut scenes
- Click Settings
- Click Authenticate (Steam Overlay pops up)
- Type in credentials, or click previously authenticated credentials
- I tried both, authenticated with my Gexleo which future lets you one click reauthenticate
- I tried with an email to try the process again
- Click the green button to allow access
- Get the screen to close overlay
- Wat it linger on the below screen:
![]()
- I have [x]'d it out
- I have [shift][tab] it out
- I have let it sit for 5 min, then the prior 2 methods
- get the error "We could not link your Microsoft Account at this time"
I have tried additionally to edit .dat files found in roaming/<steam id numbers>/games/com.mojang/<numbers>.dat My friend has much more info after he authnticated. Censored version of his:
{
{ "id" : "<Stuff Here>", "isPlatformLocked" : false, "isTitleLocked" : false, "lastUsedPersonaSlot" : "persona_profile_legacy", "packId" : "<Stuff Here>", "typeId" : "skin" }
"Pending" : null,
"ProfileVersion" : 2,
"Synchronized" : {
"personaProfile" : {
"personaCollection" : {
"universalApp" : []
},
"version" : "0.0.1"
}
}
}
*My version of this file:*
{ "Pending" : null, "ProfileVersion" : 1, "Synchronized" : null }{}
Observed Results:
{}outlined in the steps{}Expected Results:
Should authenticate and let me play the game I paid $40 for with my friends online.
Notes:
It would be nice to have a working version of this game. If I can get a refund on steam to get the version on xbox store or whatever. I am missing out on all the fun with friends during this launch period and it is very disheartening.
Steam version will not link to Microsoft servers. I have an old account, potentially the issue? When I try to authenticate it fails. I have reinstalled the game, I have disabled cloud saves. I have nuked the game to include the folders in both %appdata%/Roaming as well as in temp files. Every attempt to authenticate fails. I have tried both my main account 'Gexleo' and by logging in using an email address.
Steps to Reproduce:
- Install and Launch Game
- Get past cut scenes
- Click Settings
- Click Authenticate (Steam Overlay pops up)
- Type in credentials, or click previously authenticated credentials
- I tried both, authenticated with my Gexleo which future lets you one click reauthenticate
- I tried with an email to try the process again
- Click the green button to allow access
- Get the screen to close overlay
Wat itlinger on the below screen:
![]()
- I have [x]'d it out
- I have [shift][tab] it out
- I have let it sit for 5 min, then the prior 2 methods
- get the error "We could not link your Microsoft Account at this time"
I have tried additionally to edit .dat files found in roaming/<steam id numbers>/games/com.mojang/<numbers>.dat My friend has much more info after he authnticated. Censored version of his:
{
{ "id" : "<Stuff Here>", "isPlatformLocked" : false, "isTitleLocked" : false, "lastUsedPersonaSlot" : "persona_profile_legacy", "packId" : "<Stuff Here>", "typeId" : "skin" }
"Pending" : null,
"ProfileVersion" : 2,
"Synchronized" : {
"personaProfile" : {
"personaCollection" : {
"universalApp" : []
},
"version" : "0.0.1"
}
}
}
*My version of this file:*
{ "Pending" : null, "ProfileVersion" : 1, "Synchronized" : null }{}
Observed Results:
{}outlined in the steps{}Expected Results:
Should authenticate and let me play the game I paid $40 for with my friends online.
Notes:
It would be nice to have a working version of this game. If I can get a refund on steam to get the version on xbox store or whatever. I am missing out on all the fun with friends during this launch period and it is very disheartening.Steam version will not link to Microsoft servers. I have an old account, potentially the issue? When I try to authenticate it fails. I have reinstalled the game, I have disabled cloud saves. I have nuked the game to include the folders in both %appdata%/Roaming as well as in temp files. Every attempt to authenticate fails. I have tried both my main account 'Gexleo' and by logging in using an email address.
Steps to Reproduce:
- Install and Launch Game
- Get past cut scenes
- Click Settings
- Click Authenticate (Steam Overlay pops up)
- Type in credentials, or click previously authenticated credentials
- I tried both, authenticated with my Gexleo which future lets you one click reauthenticate
- I tried with an email to try the process again
- Click the green button to allow access
- Get the screen to close overlay
- The game will linger on the below screen:
![]()
- I have [x]'d it out
- I have [shift][tab] it out
- I have let it sit for 5 min, then the prior 2 methods
- get the error "We could not link your Microsoft Account at this time"
I have tried additionally to edit .dat files found in roaming/<steam id numbers>/games/com.mojang/<numbers>.dat My friend has much more info after he authnticated. Censored version of his:
{
{ "id" : "<Stuff Here>", "isPlatformLocked" : false, "isTitleLocked" : false, "lastUsedPersonaSlot" : "persona_profile_legacy", "packId" : "<Stuff Here>", "typeId" : "skin" }
"Pending" : null,
"ProfileVersion" : 2,
"Synchronized" : {
"personaProfile" : {
"personaCollection" : {
"universalApp" : []
},
"version" : "0.0.1"
}
}
}
*My version of this file:*
{ "Pending" : null, "ProfileVersion" : 1, "Synchronized" : null }{}
Observed Results:
{}outlined in the steps{}Expected Results:
Should authenticate and let me play the game I paid $40 for with my friends online.
Notes:
It would be nice to have a working version of this game. If I can get a refund on steam to get the version on xbox store or whatever. I am missing out on all the fun with friends during this launch period and it is very disheartening.
Steam version will not link to Microsoft servers. I have an old account, potentially the issue? When I try to authenticate it fails. I have reinstalled the game, I have disabled cloud saves. I have nuked the game to include the folders in both %appdata%/Roaming as well as in temp files. Every attempt to authenticate fails. I have tried both my main account 'Gexleo' and by logging in using an email address.
Steps to Reproduce:
- Install and Launch Game
- Get past cut scenes
- Click Settings
- Click Authenticate (Steam Overlay pops up)
- Type in credentials, or click previously authenticated credentials
- I tried both, authenticated with my Gexleo which future lets you one click reauthenticate
- I tried with an email to try the process again
- Click the green button to allow access
- Get the screen to close overlay
- The game will linger on the below screen:
![]()
- I have [x]'d it out
- I have [shift][tab] it out
- I have let it sit for 5 min, then the prior 2 methods
- get the error "We could not link your Microsoft Account at this time"
I have tried additionally to edit .dat files found in roaming/<steam id numbers>/games/com.mojang/<numbers>.dat My friend has much more info after he authnticated. Censored version of his:
{
{ "id" : "<Stuff Here>", "isPlatformLocked" : false, "isTitleLocked" : false, "lastUsedPersonaSlot" : "persona_profile_legacy", "packId" : "<Stuff Here>", "typeId" : "skin" }
"Pending" : null,
"ProfileVersion" : 2,
"Synchronized" : {
"personaProfile" : {
"personaCollection" : {
"universalApp" : []
},
"version" : "0.0.1"
}
}
}
*My version of this file:*
{ "Pending" : null, "ProfileVersion" : 1, "Synchronized" : null }{}
Observed Results:
{}outlined in the steps{}Expected Results:
Should authenticate and let me play the game I paid $40 for with my friends online.
Notes:
It would be nice to have a working version of this game. If I can get a refund on steam to get the version on xbox store or whatever. I am missing out on all the fun with friends during this launch period and it is very disheartening.Steam version will not link to Microsoft servers. I have an old account, potentially the issue? When I try to authenticate it fails. I have reinstalled the game, I have disabled cloud saves. I have nuked the game to include the folders in both %appdata%/Roaming as well as in temp files. Every attempt to authenticate fails. I have tried both my main account 'Gexleo' and by logging in using an email address.
Steps to Reproduce:
- Install and Launch Game
- Get past cut scenes
- Click Settings
- Click Authenticate (Steam Overlay pops up)
- Type in credentials, or click previously authenticated credentials
- I tried both, authenticated with my Gexleo which future lets you one click reauthenticate
- I tried with an email to try the process again
- Click the green button to allow access
- Get the screen to close overlay
- The game will linger on the below screen:
![]()
- I have [x]'d it out
- I have [shift][tab] it out
- I have let it sit for 5 min, then the prior 2 methods
- get the error "We could not link your Microsoft Account at this time"
I have tried additionally to edit .dat files found in roaming/<steam id numbers>/games/com.mojang/<numbers>.dat My friend has much more info after he authnticated. Censored version of his:
{
{ "id" : "<Stuff Here>", "isPlatformLocked" : false, "isTitleLocked" : false, "lastUsedPersonaSlot" : "persona_profile_legacy", "packId" : "<Stuff Here>", "typeId" : "skin" }
"Pending" : null,
"ProfileVersion" : 2,
"Synchronized" : {
"personaProfile" : {
"personaCollection" : {
"universalApp" : []
},
"version" : "0.0.1"
}
}
}
*My version of this file:*
{ "Pending" : null, "ProfileVersion" : 1, "Synchronized" : null }{}
Observed Results:
** outlined in the steps aboveExpected Results:
Should authenticate and let me play the game I paid $40 for with my friends online.
Specs:
Internet: Cox Gigabit, average DL speeds of 80 MB/s
WIFI: 802.11ax 1.2 GB
Asus TUF Gaming F17 laptop
GPU: Nvidia RTX 3060m
OS: Windows 10 Enterprise, 10.0.19045
CPU: i7-11800H
Ram: 16GB DDR4
Total SSD: 1 Gig
Freespace: 300 GB
Notes:
It would be nice to have a working version of this game. If I can get a refund on steam to get the version on xbox store or whatever. I am missing out on all the fun with friends during this launch period and it is very disheartening.


Is there a rough ETA on this? I would start pursuing a steam refund if the fix is on the backburner. I can not play 2/3rd of the game for as long as this bug lingers. as it is all locked without a MS account being linked.
Yes.. 2 weeks later, 0 traction and still an Issue. Is there no way to see if anyone is actively working on this? I feel like it has to be a super simple fix... But if it is seen as low priority, it may well never be fixed for months/years due to simply no one getting assigned to look into it..