MCLG-98Steam Version Fails to link to Microsoft account
Steam version will not link to Microsoft servers. I have an old account, potentially the issue? When I try to authenticate it fails. I have reinstalled the game, I have disabled cloud saves. I have nuked the game to include the folders in both %appdata%/Roaming as well as in temp files. Every attempt to authenticate fails. I have tried both my main account 'Gexleo' and by logging in using an email address.
Steps to Reproduce:
- Install and Launch Game
- Get past cut scenes
- Click Settings
- Click Authenticate (Steam Overlay pops up)
- Type in credentials, or click previously authenticated credentials
- I tried both, authenticated with my Gexleo which future lets you one click reauthenticate
- I tried with an email to try the process again
- Click the green button to allow access
- Get the screen to close overlay
- The game will linger on the below screen:
- I have [x]'d it out
- I have [shift][tab] it out
- I have let it sit for 5 min, then the prior 2 methods
- get the error "We could not link your Microsoft Account at this time"
I have tried additionally to edit .dat files found in roaming/<steam id numbers>/games/com.mojang/<numbers>.dat My friend has much more info after he authnticated. Censored version of his:
{
"Pending" : null,
"ProfileVersion" : 2,
"Synchronized" : {
"personaProfile" : {
"personaCollection" : {
"universalApp" : [
]
},
"version" : "0.0.1"
}
}
}
*My version of this file:*
{ "Pending" : null, "ProfileVersion" : 1, "Synchronized" : null }{}
Observed Results:
** outlined in the steps above
Expected Results:
Should authenticate and let me play the game I paid $40 for with my friends online.
Specs:
Internet: Cox Gigabit, average DL speeds of 80 MB/s
WIFI: 802.11ax 1.2 GB
Asus TUF Gaming F17 laptop
GPU: Nvidia RTX 3060m
OS: Windows 10 Enterprise, 10.0.19045
CPU: i7-11800H
Ram: 16GB DDR4
Total SSD: 1 Gig
Freespace: 300 GB
Notes:
It would be nice to have a working version of this game. If I can get a refund on steam to get the version on xbox store or whatever. I am missing out on all the fun with friends during this launch period and it is very disheartening.
Linked Issues
is duplicated by1
Created Issue:
Steam Version Fails to link to Microsoft account
Steam version will not link to Microsoft servers. I have an old account, potentially the issue? When I try to authenticate it fails. I have reinstalled the game, I have disabled cloud saves. I have nuked the game to include the folders in both %appdata%/Roaming as well as in temp files. Every attempt to authenticate fails. I have tried both my main account 'Gexleo' and by logging in using an email address.
Steps to Reproduce:
- Install and Launch Game
- Get past cut scenes
- Click Settings
- Click Authenticate (Steam Overlay pops up)
- Type in credentials, or click previously authenticated credentials
- I tried both, authenticated with my Gexleo which future lets you one click reauthenticate
- I tried with an email to try the process again
- Click the green button to allow access
- Get the screen to close overlay
- Wat it linger on the below screen:
- I have [x]'d it out
- I have [shift][tab] it out
- I have let it sit for 5 min, then the prior 2 methods
- get the error "We could not link your Microsoft Account at this time"
I have tried additionally to edit .dat files found in roaming/<steam id numbers>/games/com.mojang/<numbers>.dat My friend has much more info after he authnticated. Censored version of his:
{
{ "id" : "<Stuff Here>", "isPlatformLocked" : false, "isTitleLocked" : false, "lastUsedPersonaSlot" : "persona_profile_legacy", "packId" : "<Stuff Here>", "typeId" : "skin" }
"Pending" : null,
"ProfileVersion" : 2,
"Synchronized" : {
"personaProfile" : {
"personaCollection" : {
"universalApp" : []
},
"version" : "0.0.1"
}
}
}
*My version of this file:*
{ "Pending" : null, "ProfileVersion" : 1, "Synchronized" : null }{}
Observed Results:
*outlined in the steps*Expected Results:
Should authenticate and let me play the game I paid $40 for with my friends online.
Notes:
It would be nice to have a working version of this game. If I can get a refund on steam to get the version on xbox store or whatever. I am missing out on all the fun with friends during this launch period and it is very disheartening.
Attachments2
Steam version will not link to Microsoft servers. I have an old account, potentially the issue? When I try to authenticate it fails. I have reinstalled the game, I have disabled cloud saves. I have nuked the game to include the folders in both %appdata%/Roaming as well as in temp files. Every attempt to authenticate fails. I have tried both my main account 'Gexleo' and by logging in using an email address.
Steps to Reproduce:
- Install and Launch Game
- Get past cut scenes
- Click Settings
- Click Authenticate (Steam Overlay pops up)
- Type in credentials, or click previously authenticated credentials
- I tried both, authenticated with my Gexleo which future lets you one click reauthenticate
- I tried with an email to try the process again
- Click the green button to allow access
- Get the screen to close overlay
- Wat it linger on the below screen:
- I have [x]'d it out
- I have [shift][tab] it out
- I have let it sit for 5 min, then the prior 2 methods
- get the error "We could not link your Microsoft Account at this time"
I have tried additionally to edit .dat files found in roaming/<steam id numbers>/games/com.mojang/<numbers>.dat My friend has much more info after he authnticated. Censored version of his:
{
{
"Pending" : null,
"ProfileVersion" : 2,
"Synchronized" : {
"personaProfile" : {
"personaCollection" : {
"universalApp" : ["id" : "<Stuff Here>","isPlatformLocked" : false,"isTitleLocked" : false,"lastUsedPersonaSlot" : "persona_profile_legacy","packId" : "<Stuff Here>","typeId" : "skin"}]
},
"version" : "0.0.1"
}
}
}
*My version of this file:*
{"Pending" : null,"ProfileVersion" : 1,"Synchronized" : null}{}
Observed Results:
*outlined in the steps*Expected Results:
Should authenticate and let me play the game I paid $40 for with my friends online.
Notes:
It would be nice to have a working version of this game. If I can get a refund on steam to get the version on xbox store or whatever. I am missing out on all the fun with friends during this launch period and it is very disheartening.Steam version will not link to Microsoft servers. I have an old account, potentially the issue? When I try to authenticate it fails. I have reinstalled the game, I have disabled cloud saves. I have nuked the game to include the folders in both %appdata%/Roaming as well as in temp files. Every attempt to authenticate fails. I have tried both my main account 'Gexleo' and by logging in using an email address.
Steps to Reproduce:
- Install and Launch Game
- Get past cut scenes
- Click Settings
- Click Authenticate (Steam Overlay pops up)
- Type in credentials, or click previously authenticated credentials
- I tried both, authenticated with my Gexleo which future lets you one click reauthenticate
- I tried with an email to try the process again
- Click the green button to allow access
- Get the screen to close overlay
- Wat it linger on the below screen:
- I have [x]'d it out
- I have [shift][tab] it out
- I have let it sit for 5 min, then the prior 2 methods
- get the error "We could not link your Microsoft Account at this time"
I have tried additionally to edit .dat files found in roaming/<steam id numbers>/games/com.mojang/<numbers>.dat My friend has much more info after he authnticated. Censored version of his:
{
{ "id" : "<Stuff Here>", "isPlatformLocked" : false, "isTitleLocked" : false, "lastUsedPersonaSlot" : "persona_profile_legacy", "packId" : "<Stuff Here>", "typeId" : "skin" }
"Pending" : null,
"ProfileVersion" : 2,
"Synchronized" : {
"personaProfile" : {
"personaCollection" : {
"universalApp" : []
},
"version" : "0.0.1"
}
}
}
*My version of this file:*
{ "Pending" : null, "ProfileVersion" : 1, "Synchronized" : null }{}
Observed Results:
{}outlined in the steps{}Expected Results:
Should authenticate and let me play the game I paid $40 for with my friends online.
Notes:
It would be nice to have a working version of this game. If I can get a refund on steam to get the version on xbox store or whatever. I am missing out on all the fun with friends during this launch period and it is very disheartening.
Steam version will not link to Microsoft servers. I have an old account, potentially the issue? When I try to authenticate it fails. I have reinstalled the game, I have disabled cloud saves. I have nuked the game to include the folders in both %appdata%/Roaming as well as in temp files. Every attempt to authenticate fails. I have tried both my main account 'Gexleo' and by logging in using an email address.
Steps to Reproduce:
- Install and Launch Game
- Get past cut scenes
- Click Settings
- Click Authenticate (Steam Overlay pops up)
- Type in credentials, or click previously authenticated credentials
- I tried both, authenticated with my Gexleo which future lets you one click reauthenticate
- I tried with an email to try the process again
- Click the green button to allow access
- Get the screen to close overlay
Wat itlinger on the below screen:
- I have [x]'d it out
- I have [shift][tab] it out
- I have let it sit for 5 min, then the prior 2 methods
- get the error "We could not link your Microsoft Account at this time"
I have tried additionally to edit .dat files found in roaming/<steam id numbers>/games/com.mojang/<numbers>.dat My friend has much more info after he authnticated. Censored version of his:
{
{ "id" : "<Stuff Here>", "isPlatformLocked" : false, "isTitleLocked" : false, "lastUsedPersonaSlot" : "persona_profile_legacy", "packId" : "<Stuff Here>", "typeId" : "skin" }
"Pending" : null,
"ProfileVersion" : 2,
"Synchronized" : {
"personaProfile" : {
"personaCollection" : {
"universalApp" : []
},
"version" : "0.0.1"
}
}
}
*My version of this file:*
{ "Pending" : null, "ProfileVersion" : 1, "Synchronized" : null }{}
Observed Results:
{}outlined in the steps{}Expected Results:
Should authenticate and let me play the game I paid $40 for with my friends online.
Notes:
It would be nice to have a working version of this game. If I can get a refund on steam to get the version on xbox store or whatever. I am missing out on all the fun with friends during this launch period and it is very disheartening.Steam version will not link to Microsoft servers. I have an old account, potentially the issue? When I try to authenticate it fails. I have reinstalled the game, I have disabled cloud saves. I have nuked the game to include the folders in both %appdata%/Roaming as well as in temp files. Every attempt to authenticate fails. I have tried both my main account 'Gexleo' and by logging in using an email address.
Steps to Reproduce:
- Install and Launch Game
- Get past cut scenes
- Click Settings
- Click Authenticate (Steam Overlay pops up)
- Type in credentials, or click previously authenticated credentials
- I tried both, authenticated with my Gexleo which future lets you one click reauthenticate
- I tried with an email to try the process again
- Click the green button to allow access
- Get the screen to close overlay
- The game will linger on the below screen:
- I have [x]'d it out
- I have [shift][tab] it out
- I have let it sit for 5 min, then the prior 2 methods
- get the error "We could not link your Microsoft Account at this time"
I have tried additionally to edit .dat files found in roaming/<steam id numbers>/games/com.mojang/<numbers>.dat My friend has much more info after he authnticated. Censored version of his:
{
{ "id" : "<Stuff Here>", "isPlatformLocked" : false, "isTitleLocked" : false, "lastUsedPersonaSlot" : "persona_profile_legacy", "packId" : "<Stuff Here>", "typeId" : "skin" }
"Pending" : null,
"ProfileVersion" : 2,
"Synchronized" : {
"personaProfile" : {
"personaCollection" : {
"universalApp" : []
},
"version" : "0.0.1"
}
}
}
*My version of this file:*
{ "Pending" : null, "ProfileVersion" : 1, "Synchronized" : null }{}
Observed Results:
{}outlined in the steps{}Expected Results:
Should authenticate and let me play the game I paid $40 for with my friends online.
Notes:
It would be nice to have a working version of this game. If I can get a refund on steam to get the version on xbox store or whatever. I am missing out on all the fun with friends during this launch period and it is very disheartening.
Steam version will not link to Microsoft servers. I have an old account, potentially the issue? When I try to authenticate it fails. I have reinstalled the game, I have disabled cloud saves. I have nuked the game to include the folders in both %appdata%/Roaming as well as in temp files. Every attempt to authenticate fails. I have tried both my main account 'Gexleo' and by logging in using an email address.
Steps to Reproduce:
- Install and Launch Game
- Get past cut scenes
- Click Settings
- Click Authenticate (Steam Overlay pops up)
- Type in credentials, or click previously authenticated credentials
- I tried both, authenticated with my Gexleo which future lets you one click reauthenticate
- I tried with an email to try the process again
- Click the green button to allow access
- Get the screen to close overlay
- The game will linger on the below screen:
- I have [x]'d it out
- I have [shift][tab] it out
- I have let it sit for 5 min, then the prior 2 methods
- get the error "We could not link your Microsoft Account at this time"
I have tried additionally to edit .dat files found in roaming/<steam id numbers>/games/com.mojang/<numbers>.dat My friend has much more info after he authnticated. Censored version of his:
{
{ "id" : "<Stuff Here>", "isPlatformLocked" : false, "isTitleLocked" : false, "lastUsedPersonaSlot" : "persona_profile_legacy", "packId" : "<Stuff Here>", "typeId" : "skin" }
"Pending" : null,
"ProfileVersion" : 2,
"Synchronized" : {
"personaProfile" : {
"personaCollection" : {
"universalApp" : []
},
"version" : "0.0.1"
}
}
}
*My version of this file:*
{ "Pending" : null, "ProfileVersion" : 1, "Synchronized" : null }{}
Observed Results:
{}outlined in the steps{}Expected Results:
Should authenticate and let me play the game I paid $40 for with my friends online.
Notes:
It would be nice to have a working version of this game. If I can get a refund on steam to get the version on xbox store or whatever. I am missing out on all the fun with friends during this launch period and it is very disheartening.Steam version will not link to Microsoft servers. I have an old account, potentially the issue? When I try to authenticate it fails. I have reinstalled the game, I have disabled cloud saves. I have nuked the game to include the folders in both %appdata%/Roaming as well as in temp files. Every attempt to authenticate fails. I have tried both my main account 'Gexleo' and by logging in using an email address.
Steps to Reproduce:
- Install and Launch Game
- Get past cut scenes
- Click Settings
- Click Authenticate (Steam Overlay pops up)
- Type in credentials, or click previously authenticated credentials
- I tried both, authenticated with my Gexleo which future lets you one click reauthenticate
- I tried with an email to try the process again
- Click the green button to allow access
- Get the screen to close overlay
- The game will linger on the below screen:
- I have [x]'d it out
- I have [shift][tab] it out
- I have let it sit for 5 min, then the prior 2 methods
- get the error "We could not link your Microsoft Account at this time"
I have tried additionally to edit .dat files found in roaming/<steam id numbers>/games/com.mojang/<numbers>.dat My friend has much more info after he authnticated. Censored version of his:
{
{ "id" : "<Stuff Here>", "isPlatformLocked" : false, "isTitleLocked" : false, "lastUsedPersonaSlot" : "persona_profile_legacy", "packId" : "<Stuff Here>", "typeId" : "skin" }
"Pending" : null,
"ProfileVersion" : 2,
"Synchronized" : {
"personaProfile" : {
"personaCollection" : {
"universalApp" : []
},
"version" : "0.0.1"
}
}
}
*My version of this file:*
{ "Pending" : null, "ProfileVersion" : 1, "Synchronized" : null }{}
Observed Results:
** outlined in the steps aboveExpected Results:
Should authenticate and let me play the game I paid $40 for with my friends online.
Specs:
Internet: Cox Gigabit, average DL speeds of 80 MB/s
WIFI: 802.11ax 1.2 GB
Asus TUF Gaming F17 laptop
GPU: Nvidia RTX 3060m
OS: Windows 10 Enterprise, 10.0.19045
CPU: i7-11800H
Ram: 16GB DDR4
Total SSD: 1 Gig
Freespace: 300 GB
Notes:
It would be nice to have a working version of this game. If I can get a refund on steam to get the version on xbox store or whatever. I am missing out on all the fun with friends during this launch period and it is very disheartening.
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Thank you for your report!
We're resolving and linking this ticket forward as a duplicate of MCLG-98, as that ticket contains more detailed information and/or has already been triaged by Mojang.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
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related to in my situation i can sometimes log in and when i do this happens
I experience a similar issue as reported here MCLG-98. I created a support request (5935858) and was directed to that issue. But that bug is reported resolved as of 14/Jun/23 and I am still having the problem. When I informed the Minecraft help of that they adviced me to create a an individual bug report.
Issue:
Steam Version Fails to link to Microsoft account
I launch the game from Steam and follow the ingame menu to make the connection (pic1). When I click connect account, I get a pop up saying Welcome to Xbox - let us log you in (pic2). I click login in and chose my Microsoft account, it shows as logged in (pic3). A new message says "Trying to login to Minecraft Legends" (pic4) and to only continue if you trust the site. Clicking Continue results in a new pop up that says "Please close the Steam overlay to continue" (pic5) and nothing happens. Closing the message with X removes the message but then I am stuck on the previous message (pic4) and clicking continue no longer works.
I tried to deactivate the overlay in Steam but I only come back to the Trying to login message, and now nothing happens when I press continue. If I close the overlay with task manager, Minecraft Legends says "Login failed. We could not connect your Microsoft account."
Please advice.
Steam Build-ID: 11472438
Is there a rough ETA on this? I would start pursuing a steam refund if the fix is on the backburner. I can not play 2/3rd of the game for as long as this bug lingers. as it is all locked without a MS account being linked.
The ticket is confirmed, Mojang will process it as soon as possible.
Still an issue for you ?
Yes.. 2 weeks later, 0 traction and still an Issue. Is there no way to see if anyone is actively working on this? I feel like it has to be a super simple fix... But if it is seen as low priority, it may well never be fixed for months/years due to simply no one getting assigned to look into it..
man me too , my friend got the same error can't link . im looking at this thread everyday , still no fix , this is so bad , are you guys gonna fix this ? my older ticket get foward to this and like a 15 days pass still no fix , so tired of this man
Same issue here, the strange thing is that I tried 3 ms accounts, one of them can sucessfully link everytime and the other 2 can not. And the other 2 accounts have one successful link only ONCE. I don't have a clue..... My platform is steam
Gexleo i have the same issue so it isn't just for computers my problem is on switch but there is some devs working on it that redirected me here for update so if and when this is fixed us being here is the best solution.
(I also Posted the amazing people that are helping this problem)
Got this problem too. I bought it to play with my kid. My kids account worked just fine, mine wont link up. Im about to rquest a refund. My platform is Steam.