Alice Vattiato
- ikilullabye
- JIRAUSER504096
- Europe/Stockholm
- Yes
- No
BDS-5980
REALMS-4516
When I created my realms, i didn't notice that even if I am the owner of the realms, the same realms did not recognizes me as an operator. I notice this problem when i had to do admin and trivial stuff, like show the coordinate on the screen, then i realice that i'm not a Operator in my Own realm, and that force me to Activate Cheat. That compromiced the world and all the players experience on the world. With the cheat activate i tried to make me an operator but didn't work, i even try to make someone else an operator but that didn't work too. What i can do with this issue?
My username in Bedrock is ikilullab.
But this is not the same.
After Buy Minecraft for Windows10, I star a Realms Plus for playing with my friend with a Nintendo Switch. After the free-month trial I pay for the first time from the game on my PC (the same W10 PC that open that realm) and after click the "renew" botton the game redirected me to the Windows Store for actually purchase the subscription. And everything goes fine.
Now, on the end of the first purchase month, i need to renew for the next, and now when i click on the Edit menu of my realm the game says " You started your subscription in the Windows Store. You can only extend your subcription there." and when I press the "manage subcription" the same page that the last month says that I can extend my realm, try somehow to load something where was the extend button the last month.
Nowhere in the Microsoft Store i can find wher i shuold buy or extend or manange the subscription on Realms Plus. I'm not the only one who have this problem, because i found this ticket on the Windows Support Page https://answers.microsoft.com/en-us/windows/forum/all/cant-renew-minecraft-realms-subscription/d27ef00d-0b26-4065-ac39-6ba276359d7d at this day (28/06/2020) other 22 people have the same issue.
What we can do?
After Buy Minecraft for Windows10, I star a Realms Plus for playing with my friend with a Nintendo Switch. After the free-month trial I pay for the first time from the game on my PC (the same W10 PC that open that realm) and after click the "renew" botton the game redirected me to the Windows Store for actually purchase the subscription. And everything goes fine.
Now, on the end of the first purchase month, i need to renew for the next, and now when i click on the Edit menu of my realm the game says " You started your subscription in the Windows Store. You can only extend your subcription there." and when I press the "manage subcription" the same page that the last month says that I can extend my realm, try somehow to load something where was the extend button the last month.
Nowhere in the Microsoft Store i can find where i shuold buy or extend or manange the subscription on Realms Plus. I'm not the only one who have this problem, because i found this ticket on the Windows Support Page https://answers.microsoft.com/en-us/windows/forum/all/cant-renew-minecraft-realms-subscription/d27ef00d-0b26-4065-ac39-6ba276359d7d at this day (28/06/2020) other 22 people have the same issue.
What we can do?
Edit: Is even impossible to OPEN a new realm in the game.
After Buy Minecraft for Windows10, I star a Realms Plus for playing with my friend with a Nintendo Switch. After the free-month trial I pay for the first time from the game on my PC (the same W10 PC that open that realm) and after click the "renew" botton the game redirected me to the Windows Store for actually purchase the subscription. And everything goes fine.
Now, on the end of the first purchase month, i need to renew for the next, and now when i click on the Edit menu of my realm the game says " You started your subscription in the Windows Store. You can only extend your subcription there." and when I press the "manage subcription" the same page that the last month says that I can extend my realm, try somehow to load something where was the extend button the last month.
Nowhere in the Microsoft Store i can find where i shuold buy or extend or manange the subscription on Realms Plus. I'm not the only one who have this problem, because i found this ticket on the Windows Support Page https://answers.microsoft.com/en-us/windows/forum/all/cant-renew-minecraft-realms-subscription/d27ef00d-0b26-4065-ac39-6ba276359d7d at this day (28/06/2020) other 22 people have the same issue.
What we can do?
Edit: I
s even impossible to OPEN a new realm in the game.After Buy Minecraft for Windows10, I star a Realms Plus for playing with my friend with a Nintendo Switch. After the free-month trial I pay for the first time from the game on my PC (the same W10 PC that open that realm) and after click the "renew" botton the game redirected me to the Windows Store for actually purchase the subscription. And everything goes fine.
Now, on the end of the first purchase month, i need to renew for the next, and now when i click on the Edit menu of my realm the game says " You started your subscription in the Windows Store. You can only extend your subcription there." and when I press the "manage subcription" the same page that the last month says that I can extend my realm, try somehow to load something where was the extend button the last month.
Nowhere in the Microsoft Store i can find where i shuold buy or extend or manange the subscription on Realms Plus. I'm not the only one who have this problem, because i found this ticket on the Windows Support Page https://answers.microsoft.com/en-us/windows/forum/all/cant-renew-minecraft-realms-subscription/d27ef00d-0b26-4065-ac39-6ba276359d7d at this day (28/06/2020) other 22 people have the same issue.
What we can do?
Edit: Is even impossible to OPEN a new realm in the game.
Edit2: In the 1.16.1 the EXTED button is back, and working for me. But after the extend the text still say "0 days r
After Buy Minecraft for Windows10, I star a Realms Plus for playing with my friend with a Nintendo Switch. After the free-month trial I pay for the first time from the game on my PC (the same W10 PC that open that realm) and after click the "renew" botton the game redirected me to the Windows Store for actually purchase the subscription. And everything goes fine.
Now, on the end of the first purchase month, i need to renew for the next, and now when i click on the Edit menu of my realm the game says " You started your subscription in the Windows Store. You can only extend your subcription there." and when I press the "manage subcription" the same page that the last month says that I can extend my realm, try somehow to load something where was the extend button the last month.
Nowhere in the Microsoft Store i can find where i shuold buy or extend or manange the subscription on Realms Plus. I'm not the only one who have this problem, because i found this ticket on the Windows Support Page https://answers.microsoft.com/en-us/windows/forum/all/cant-renew-minecraft-realms-subscription/d27ef00d-0b26-4065-ac39-6ba276359d7d at this day (28/06/2020) other 22 people have the same issue.
What we can do?
Edit: Is even impossible to OPEN a new realm in the game.
Edit2: In the 1.16.1 the EXTED button is back, and working for me. But after the extend the text still say "0 days remaining"
After Buy Minecraft for Windows10, I star a Realms Plus for playing with my friend with a Nintendo Switch. After the free-month trial I pay for the first time from the game on my PC (the same W10 PC that open that realm) and after click the "renew" botton the game redirected me to the Windows Store for actually purchase the subscription. And everything goes fine.
Now, on the end of the first purchase month, i need to renew for the next, and now when i click on the Edit menu of my realm the game says " You started your subscription in the Windows Store. You can only extend your subcription there." and when I press the "manage subcription" the same page that the last month says that I can extend my realm, try somehow to load something where was the extend button the last month.
Nowhere in the Microsoft Store i can find where i shuold buy or extend or manange the subscription on Realms Plus. I'm not the only one who have this problem, because i found this ticket on the Windows Support Page https://answers.microsoft.com/en-us/windows/forum/all/cant-renew-minecraft-realms-subscription/d27ef00d-0b26-4065-ac39-6ba276359d7d at this day (28/06/2020) other 22 people have the same issue.
What we can do?
Edit: Is even impossible to OPEN a new realm in the game.
Edit2: In the 1.16.1 the EXTED button is back, and working for me. But after the extend the text still say "0 days remaining" even if I pay the renew.
After Buy Minecraft for Windows10, I star a Realms Plus for playing with my friend with a Nintendo Switch. After the free-month trial I pay for the first time from the game on my PC (the same W10 PC that open that realm) and after click the "renew" b
otton the game redirected me to the Windows Store for actually purchase the subscription. And everything goes fine.Now,
onthe end of the first purchase month,ineed to renew for the next, and now wheniclick on the Edit menu of my realm the game says " You started your subscription in the Windows Store. You can only extend your subcription there." and when I press the "manage subcription" the same page that the last month says that I can extend my realm, try somehow to load something where was the extend button the last month.
Nowhere in the Microsoft Store
ican find whereishuold buy or extend or manange the subscription on Realms Plus. I'm not the only one who havethis problem, becauseifound this ticket on the Windows Support Page https://answers.microsoft.com/en-us/windows/forum/all/cant-renew-minecraft-realms-subscription/d27ef00d-0b26-4065-ac39-6ba276359d7datthis day (28/06/2020) other 22 people have the same issue.
What we can do?
Edit: Is even impossible to OPEN a new realm in the game.
Edit2: In the 1.16.1 the EXTED button is back, and working for me. But after the extend the text still say "0 days remaining" even if I pay the renew.
After Buy Minecraft for Windows10, I star a Realms Plus for playing with my friend with a Nintendo Switch. After the free-month trial I pay for the first time from the game on my PC (the same W10 PC that open that realm) and after click the "renew" button the game redirected me to the Windows Store for actually purchase the subscription. And everything goes fine.
Now, at the end of the first purchase month, I need to renew for the next, and now when I click on the Edit menu of my realm the game says " You started your subscription in the Windows Store. You can only extend your subscription there." and when I press the "manage subscription" on the same page that the last month says that I can extend my realm, try somehow to load something where was the extend button the last month.
Nowhere in the Microsoft Store, I can find where I should buy or extend or manage the subscription on Realms Plus. I'm not the only one who has this problem, because I found this ticket on the Windows Support Page https://answers.microsoft.com/en-us/windows/forum/all/cant-renew-minecraft-realms-subscription/d27ef00d-0b26-4065-ac39-6ba276359d7d on this day (28/06/2020) other 22 people have the same issue.
What we can do?
Edit: Is even impossible to OPEN a new realm in the game.
Edit2: In the 1.16.1 the EXTED button is back, and working for me. But after the extend the text still say "0 days remaining" even if I pay the renew.
Edit3: 14 days after paying my realm, the same realm expired, in that time, on the setting page says 0-day remaining. When expired I contact Mojang support, useless as usual, they didn't respond with an actual response, with a reason why all of this is happening, they just say in a nutshell "ask Microsoft for the paying stuff". I call Microsoft support for a refund for my subscription and they immediately gave me, then I paid again, for a new whole month; now, the setting page of my realm says "Renew every 30 days" in the Duration section.
Try to ask for a refund and purchase again if you don't see "Renew every 30 days" in the Duration section.
14 days ago, after a lot of trouble
irenew my realms in the Windows Store, with a subscription activation. in the game, the realms saysfor 14 days, that the realms has 0 day remain, butiwas fine because it works andipaid the month. Todayiopen d the game and the game says that the realm was expired. The renew button shows again, butipaid for a month, not for 14 days.
FIX IT AND DON'T IGNORE US.
14 days ago, after a lot of trouble, I renew my realms in the Windows Store, with a subscription activation. in the game, the realms say for 14 days, that the realms has 0 day remain, but I was fine because it works and I paid the month. Today I open d the game and the game says that the realm was expired. The renew button shows again, but I paid for a month, not for 14 days.
FIX IT AND DON'T IGNORE US.
EDIT: When expired I contact Mojang support, useless as usual, they didn't respond with an actual response, with a reason why all of this is happening, they just say in a nutshell "ask Microsoft for the paying stuff". I call Microsoft support for a refund for my subscription and they immediately gave me, then I paid again, for a new whole month; now, the setting page of my realm says "Renew every 30 days" in the Duration section.
Try to ask for a refund and purchase again if you don't see "Renew every 30 days" in the Duration section.
But is not the same. In that ticket no one speaks about the fact is the owner itself the one who can't use operator privilages.
But, with this issue, the owner can have access to the "operator privileges", or the problem is only with other member?
Because i'm a owner who can't do operator stuff.
Not via commands and not via settings. I had to activate cheats to show the coordinates.
This is why I discovered this problem, i had to show coords, and the commands didn't work, and no sign of option in the settings.
Fixed in Bedrock 1.16.1. They added the subscription on the Windows Store, with next automatic renew.
@Daniel Udy
Mine say 0 day remaining, but on the Windows Page for the Subscription says when the next renew will happen.
14 days after paying my realm, the same realm expired, in that time, on the setting page says 0-day remaining. When expired I contact Mojang support, useless as usual, they didn't respond with an actual response, with a reason why all of this is happening, they just say in a nutshell "ask Microsoft for the paying stuff". I call Microsoft support for a refund for my subscription and they immediately gave me, then I paid again, for a new whole month; now, the setting page of my realm says "Renew every 30 days" in the Duration section.
Try to ask for a refund and purchase again if you don't see "Renew every 30 days" in the Duration section.
When expired I contact Mojang support, useless as usual, they didn't respond with an actual response, with a reason why all of this is happening, they just say in a nutshell "ask Microsoft for the paying stuff". I call Microsoft support for a refund for my subscription and they immediately gave me, then I paid again, for a new whole month; now, the setting page of my realm says "Renew every 30 days" in the Duration section.
Try to ask for a refund and purchase again if you don't see "Renew every 30 days" in the Duration section.