We only reset by holding down the X key on the remote and then selecting "Restart console". Can try both options again today to ensure neither one makes a difference.
Today, two people could log in with no issues (we had tried with both two and three players before with no success). There was a slight hang at the load screen, but otherwise, but then it proceeded as normal. When a third person tried to join (also local coop), we had the same issue as above. We reset using the option in system settings.
We again tried to do a 2 player local coop - there was the same slight hang on loading, then it loaded as usual. We then tried to add the third person while play was in progress and the game immediately stalled and reset. We did a hard reboot by holding down the button.
Loaded with one player - upon adding second local coop, we had the same slight hang while heading to camp. Adding the third player while already at camp, the game was functional. Will continue to monitor and see if we can figure out if the failure still occurs while adding all three from the pre-camp loading screen.
Same issue with local coop on X Box One. Finally got a three player game to work after a hard reset, but then after saving that game and trying to restart a new two player game, we had the same hang during loading and then crash.
MCD-2925
We only reset by holding down the X key on the remote and then selecting "Restart console". Can try both options again today to ensure neither one makes a difference.
Today, two people could log in with no issues (we had tried with both two and three players before with no success). There was a slight hang at the load screen, but otherwise, but then it proceeded as normal. When a third person tried to join (also local coop), we had the same issue as above. We reset using the option in system settings.
We again tried to do a 2 player local coop - there was the same slight hang on loading, then it loaded as usual. We then tried to add the third person while play was in progress and the game immediately stalled and reset. We did a hard reboot by holding down the button.
Loaded with one player - upon adding second local coop, we had the same slight hang while heading to camp. Adding the third player while already at camp, the game was functional. Will continue to monitor and see if we can figure out if the failure still occurs while adding all three from the pre-camp loading screen.
Same issue with local coop on X Box One. Finally got a three player game to work after a hard reset, but then after saving that game and trying to restart a new two player game, we had the same hang during loading and then crash.