My son and I have been playing coop on the PS4 for the last few months and yesterday his character completely disappeared, looking at save data it's no where to be found, it's like it never existed. We didn't lose power, didn't accidentally delete, it's just gone.
This issue is nearly 3 months old and it's unfathomable that this hasn't been addressed.
You've made game based on leveling and collecting, you have no cloud backup, and you have a known issue that causes characters to disappear, and done nothing.
Be better Mojang, it's no fun watching your kids face flush with disappointment knowing the time he's invested in the game is gone. Be better!
I'll pretend you aren't owned by one of the largest software companies in the world, backed by one of the largest IPs in the world, but it's still unconscionable that any company would release a game with a bug such as this and not fix it immediately.
Your team has had time to release several expansion packs and find ways to monetize a broken game, WHY would I care at this point. My kids experience with your product was ruined and he was upset we he lost work he'd put in and has no interest in coming back. As a parent I have no desire to feed your company any more money.
I know you're the messenger, but feel free to take this feedback to your supervisors. It's embarrassing the way this has been treated.
This is an absolutely AWFUL bug.
My son and I have been playing coop on the PS4 for the last few months and yesterday his character completely disappeared, looking at save data it's no where to be found, it's like it never existed. We didn't lose power, didn't accidentally delete, it's just gone.
This issue is nearly 3 months old and it's unfathomable that this hasn't been addressed.
You've made game based on leveling and collecting, you have no cloud backup, and you have a known issue that causes characters to disappear, and done nothing.
Be better Mojang, it's no fun watching your kids face flush with disappointment knowing the time he's invested in the game is gone. Be better!
Also, thank you, I guess, for my first rant video : https://youtu.be/uFw-VxSCKUw
With all due respect Bartłomiej cloud save was announced back in November ( https://www.trueachievements.com/n43968/minecraft-dungeon-cross-save ) This particular issue was raised in May of last year and was ignored up until then, and continues to be ignored.
I'll pretend you aren't owned by one of the largest software companies in the world, backed by one of the largest IPs in the world, but it's still unconscionable that any company would release a game with a bug such as this and not fix it immediately.
Your team has had time to release several expansion packs and find ways to monetize a broken game, WHY would I care at this point. My kids experience with your product was ruined and he was upset we he lost work he'd put in and has no interest in coming back. As a parent I have no desire to feed your company any more money.
I know you're the messenger, but feel free to take this feedback to your supervisors. It's embarrassing the way this has been treated.