Tech support does not answer emails. And I have not been able to play the game I payed for for a week. Moreover, my research suggest that this is a fairly common issue and the most commonly advised solutions (uninstalling Adblock, allowing apps to be downloaded from anywhere, updating Java and reinstalling Minecraft) don't work for everybody. I would highly appreciate if there was any kind of option to find a solution to this problem. But as it stands right now there is none. Tech support wouldn't answer, bug report wouldn't help either, the community chats don't know the solution. Is there any way to get the product I payed for to work at all?
Yuriy Konstantinov
MCL-12929
Thanks for the link to
MCL-5546. However, it is for Windows and I'm running a Mac OS version.Tech support does not answer emails. And I have not been able to play the game I payed for for a week. Moreover, my research suggest that this is a fairly common issue and the most commonly advised solutions (uninstalling Adblock, allowing apps to be downloaded from anywhere, updating Java and reinstalling Minecraft) don't work for everybody. I would highly appreciate if there was any kind of option to find a solution to this problem. But as it stands right now there is none. Tech support wouldn't answer, bug report wouldn't help either, the community chats don't know the solution. Is there any way to get the product I payed for to work at all?