MCD-314Game doesn't update the gamertag after it's been changed
As I can't find anybody else with an issue like this, and I can't get proper help on the discord I decided to ask here. After downloading the launcher and the beta version of the game, I started to play. after about an hour or two of playing, I found out that I could change my Xbox Gamertag. So I decided to change it to something I use more often. The Launcher reflects the change, the Xbox reflects it, and even the different Minecraft websites reflect it. However, the game itself still has the old account name and the Minecraft dungeons website used for preorder (https://www.minecraftdungeons.net/en-us/) still has the old account name. Is there any way to fix this, I tried reloading the launcher and rebooting my PC, I feel like the only way is to uninstall and reinstall the game, I just don't want to lose my save data. Why the website still says the old name to is beyond me, I tried to go into the profile option on the website, but it redirects me to the Xbox profile page, which has the correct username already.
Created Issue:
IGN bug?
As I can't find anybody else with an issue like this, and I can't get proper help on the discord I decided to ask here. After downloading the launcher and the beta version of the game, I started to play. after about an hour or two of playing, I found out that I could change my Xbox Gamertag. So I decided to change it to something I use more often. The Launcher reflects the change, the Xbox reflects it, and even the different Minecraft websites reflect it. However, the game itself still has the old account name and the Minecraft dungeons website used for preorder (https://www.minecraftdungeons.net/en-us/) still has the old account name. Is there any way to fix this, I tried reloading the launcher and rebooting my PC, I feel like the only way is to uninstall and reinstall the game, I just don't want to lose my save data. Why the website still says the old name to is beyond me, I tried to go into the profile option on the website, but it redirects me to the Xbox profile page, which has the correct username already.
- Unresolved
- Open
- Unconfirmed
- Windows 10
- Version #19304
![[Mod] violine1101](../../../data/avatars/users/92858.png){kind=small}
IGN bug?Game doesn't update the gamertag after it's been changed
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![[Mojang] Mega_Spud (Jay Wells)](../../../data/avatars/users/92696.png){kind=small}
Thank you for your report!
We're actually already tracking this issue in MCD-314, so I resolved and linked this ticket as a duplicate.
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![[Bot] Arisa](../../../data/avatars/users/43007.png){kind=small}
Thank you for your report!
We're tracking this issue in MCD-314, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
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It has randomly fixed itself now!
I had the same 'issue' it just takes a while for your XBox gamertag to change
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response
Is this still an issue in the latest version? If it is, please try and include steps to reproduce the issue of possible:
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Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.
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