MCD-3718Minecraft Dungeons not working
Hello, I bought minecraft dungeons recently and i have some trouble playing the game. When i start the game everything works untill i press play on my character. As i am loading in the game just crashes. I whould want a refund on this game please.
- Incomplete
Ksfghsfghsfgh- 0
- 1
- Unconfirmed
- Windows
- Microsoft Windows 10 Pro 10.0.18362 Build 18362
- Version #19536
Created Issue:
Minecraft Dungeons not working
Hello, I bought minecraft dungeons recently and i have some trouble playing the game. When i start the game everything works untill i press play on my character. As i am loading in the game just crashes. I whould want a refund on this game please.
- Unresolved
- Open
- Unconfirmed
- Windows
- Microsoft Windows 10 Pro 10.0.18362 Build 18362
- Version #19536
![[Mojang] Mega_Spud (Jay Wells)](../../../data/avatars/users/92696.png){kind=small}
Does the game crash when pressing play in the launcher (
MCD-1111) or after the game has already loaded to the character selection screen?The game crashes when the game has already loaded to the character selection screen, when i press play the music stops and the game freezes for a second and crashes.
Try:
🦑 *Squid/Camp Load crash*
Open the game to the Main Menu > *Disable Wi-Fi* > Start an offline game > Make progress (Finish Creeper woods) When at camp: Pause > return to Main Menu > *Enable Wi-Fi*
You should be able to play the game normally from now on in both Online and Offline sessions.
If the issue persists but only for online games:
Open the game to the Main Menu > *Disable Wi-Fi* > Start an offline game > Make progress (Finish Creeper woods).
When at camp: *Enable WI-FI* > Make progress (again)
If that failed, Did you use cheat engine and are you using the Microsoft Store version?
Everything works untill i turn my wifi on, when i turn it on and go into a map it crashes in the loading screen. I have used cheat engine once, on singelplayer. I didnt think something whould happen. And i have dont have minecraft dungeons on the microsoft store.
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response
Is this still an issue in the latest version? If it is, please try and include steps to reproduce the issue of possible:
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Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki