MCD-4087My game crash on character loading
when I launch a game whatever the character, a new or an old one, the game crash on the loading page....
Created Issue:
My game crash on character loading
when I launch a game whatever the character, a new or an old one, the game crash on the loading page....
![[MCQA] Bartłomiej Słodkowski](../../../data/avatars/users/18941.svg){kind=small}
![[Mojang] Mega_Spud (Jay Wells)](../../../data/avatars/users/92696.png){kind=small}
Try:
🦑 *Squid/Camp Load crash*
Open the game to the Main Menu > *Disable Wi-Fi* > Start an offline game > Make progress (Finish Creeper woods) When at camp: Pause > return to Main Menu > *Enable Wi-Fi*
You should be able to play the game normally from now on in both Online and Offline sessions.
If the issue persists but only for online games:
Open the game to the Main Menu > *Disable Wi-Fi* > Start an offline game > Make progress (Finish Creeper woods).
When at camp: *Enable WI-FI* > Make progress (again)
If that failed, Did you use cheat engine and are you using the Microsoft Store version?
Hello,
yes I’m using Microsoft store. I didn’t use it with cheat engine, but I asked my son and he did...facepalm.
so what can I do ?
See if this works:
🔨 *Fixing Microsoft Store (Windows 10) Dungeons after Cheat Engine related Squid/Camp Load Crash*
Close the game > WIN(⊞)-R > Paste %HOMEPATH%\Saved Games\Mojang Studios\Dungeons into the run box > Enter > Click and Drag the _numerical folder_ to your desktop.
THEN
Uninstall Cheat Engine from Add and Remove Programs
THEN
Log out from Windows (or Restart to the log in screen) > _Hold SHIFT_ > Click the Power Icon > _Continuing to hold SHIFT, Click Restart (& Restart Anyway) > wait for a Blue interface to appear > __Release SHIFT_
THEN
Troubleshoot > Advanced Options > Start-up Settings > Restart > Press the number for _Safe mode with Command Prompt_ > Log in > You should see a Black Desktop with a Single cmd exe window Type sfc /scannow > Enter > Wait for it to complete > Type chkdsk C: /f /v /x > Enter > Press `Y` > Enter > CTRL-ALT-DEL > Press the Power icon Restart > Wait for the computer to return to the Log in screen.
THEN
Squid/Camp Load Crash method again with a new character.
help,
i still have the problem. Any other solution ? Thanks !
Still not working after performing the steps exactly?
Could you log into https://enforcement.xbox.com/ with the account that you are using for Dungeons and comment with what it says about the account?
It say "Congratulations! You have a perfect record"
and yes it doesn't work ^^
Attempt a repair of the game:
open the start menu > right click on dungeons > more > app settings > repair > Restart the computer > try starting an online game in dungeons.
it crash again
Uninstall > Reboot Computer > Reinstall?
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response.
Is this still an issue in the latest version? Did Raybeano99's suggestions help?
This ticket will automatically reopen when you reply.
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.
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