MCD-4540see description
I need some help.
My son just logged into his minecraft dungeons game on switch and it had him starting at the tutorial, and all his progress had been lost. Is there any way to get it back? We don't know why this happened.
Happy to provide whatever info you need. Thanks!
Created Issue:
see description
I need some help.
My son just logged into his minecraft dungeons game on switch and it had him starting at the tutorial, and all his progress had been lost. Is there any way to get it back? We don't know why this happened.
Happy to provide whatever info you need. Thanks!
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Did your game crash? If so it could be
MCD-1205Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.
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