The game doesn’t load
I have waited months for Mojang to fix this bug but I am unable to play now. When I open the game on my account everything else is working untill I get to the camp area where you can select online play or offline play. Here a spiny wheel appears on a redstone block for about 10 seconds and then the spiny wheel disappears and the screen is stuck
I have tried restarting the switch, I have tried reinstalling the game but nothing has worked. Please fix this problem?! I don’t want to miss the cake event! I have no idea how to reproduce this glitch because I don’t have a clue what caused it.
Created Issue:
The game doesn’t load
I have waited months for Mojang to fix this bug but I am unable to play now. When I open the game on my account everything else is working untill I get to the camp area where you can select online play or offline play. Here a spiny wheel appears on a redstone block for about 10 seconds and then the spiny wheel disappears and the screen is stuck
I have tried restarting the switch, I have tried reinstalling the game but nothing has worked. Please fix this problem?! I don’t want to miss the cake event! I have no idea how to reproduce this glitch because I don’t have a clue what caused it.
is cloned by
MCD-5883
Please view MCD-5882 for a suggestion on how the issue can be potentially resolved.


Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response. Please be aware that you can still respond to this issue and do not need to create a new one.
From the description, it appears that something, presumably a corrupted gift from a friend, might have caused a save file to become corrupt and thus causing crashes when the game attempts to load it. Unfortunately, the only advice that can be offered in these circumstances is seeing if the issue will be resolved if the game's save data is removed entirely: https://en-americas-support.nintendo.com/app/answers/detail/a_id/27449/~/how-to-manage-%2F-delete-game-save-data
If the above does not help in resolving the issue, please contact Mojang Support.
This ticket will automatically reopen when you reply.